Badger Veterinary Hospital-Janesville

Claribel L. 

on Birdeye

6 years ago

Service has gone down hill lately. My last two visits have had me sitting either in the lobby or in the waiting room for an extended period of time without warning or explanation. This last time had my husband sitting in the lobby for 40 minutes with our cat and 6 year old without anyone ever approaching to apologize for the wait or even acknowledge him. He gave them a piece of hi mind, paid for the medicated cat food with a promise from the staff they'd call the next day. They never called me. Look, I understand things ... read more

Mako S. 

on Birdeye

6 years ago

One year ago I took my 12 year old Shitzu in for a bulging eye. Dr. Reed took the pressure right away and immediately stated the eye needed to come out. Right away she said she could fit her in ASAP. I I was so, worried about Cookie but I said we would go home and think about it. Dr. Reed then called me at home stating there was an opening the next Week. Cookie’s “Impish” Eyes Were Her Trademark. But I didn’t want Cookie to feel pain. Later I took her to UW Veterinary Hospital in Madison to treat Cookie’s remaining eye. The ... read more