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3305 Airport Cir, Pittsburg, KS, 66762, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 6:00 p.m. | |
Tue | 8:00 a.m. to 6:00 p.m. | |
Wed | 8:00 a.m. to 6:00 p.m. | |
Thu | Closed | |
Fri | 8:00 a.m. to 6:00 p.m. | |
Sat | 8:00 a.m. to 6:00 p.m. | |
Sun | 8:00 a.m. to 6:00 p.m. |
They market their products for outdoor use but in tiny print that you can't find tell you that you have to apply a sealant to wood that should have already been treated since it is marketed as an outdoor product.
The Product was great quality! I did have a couple parts that were missing or damaged in transit and the customer service was PHENOMENAL!!! Parts were expedited to me at no charge!
Business response:
We are thrilled you had the customer experience that you should expect from Backyard Discovery. We truly appreciate the positive review.
We ordered and paid for a playset and assembly it was delivered a few weeks ago with an installation date of April 28. The delivery/assembly was cancelled by the delivery technician on the morning of April 28-my husband had already taken off work to stay home for the assembly and it was cancelled. He was told to wait for a phone call that same day to let him know when a substitute technician would be coming to set it up that day. By5:00 the delivery company still had not called, and we reached out to them. The company made n... read more
Backyard Discovery has a 3.6 star rating with 38 reviews.
Backyard Discovery is closed now. It will open at 8:00 a.m.
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