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Backus Diabetes Management Center
- Healthcare
- Norwich, CT
About this business
Location details
111 Salem Turnpike, Norwich, CT, 06360, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 4:00 p.m. | |
| Tue | 08:00 a.m. to 4:00 p.m. | |
| Wed | 08:00 a.m. to 4:00 p.m. | |
| Thu | 08:00 a.m. to 4:00 p.m. | |
| Fri | 08:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
When they have to handwrite it on the wall, it says everything about the place. Toxicity at its peak. The most unprofessional setup I’ve ever seen. Says a lot about the leadership at the workplace and the environment created. Imagine being an employee and walking in to see this as the first thing.
Growing increasingly frustrated with this practice lately. I've been a patient for 5 years and only the last 6 months have been horrific. I've been stuck without my thyroid meds (I HAVE NO THYROID) I can only get a person on the line every 5+ phone call attempts, there's no communication, clearly. I was directed by the nurses to have the pharmacy request a refill WHICH THE OFFICE THEN DENIED. Now I'm at 5 days without a single dose of thyroid meds and can't get a hold of anyone to do anything about it.m, heading into a holid... read more
I have going to this Diabetes clinic for years and for the most part I've been happy with the care. I have been without diabetes medication for 4 months now because the 2 nurses, Jennifer C, pharmacy liason and Jennifer N refuse to do a prior authorization for a medication I had been on for over 3 years. I had to change insurances and they wanted a PA (more info) from my doctor. I emailed with them for several months and called with insurance person on the line and after 3 calls of noone answering the phone they finally pick... read more
I've been experiencing frustration with this doctor's office since my endocrinologist left in January. I've been trying to get a prescription filled for four weeks, but the nurse's inability to count past 2 has caused issues with my insurance, which only covers a 90-day supply.
Frequently asked questions about Backus Diabetes Management Center
How is Backus Diabetes Management Center rated?
Backus Diabetes Management Center has a 1 star rating with 4 reviews.
When is Backus Diabetes Management Center open?
Backus Diabetes Management Center is closed now. It will open at 8:00 a.m.
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