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Backdrop Outlet

1.0

About this business

Location details

2215 S Michigan Ave, Chicago, IL, 60616, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.014 reviews
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JOSETTE S's profile image
JOSETTE S 
3 years ago

I am high volume photographer. I order 9 backdrops, 3 different kinds 3 each and it cost a lot. I wanted a vinyl (which I have used in past) rather then cloth to avoid wrinkles. When I recieved box it was damaged. The packing was cheap, rather then using tube to insure quality delivery they used postal service box when was bent in middle and cause ripples and creases throughout product. I call thinking easy fix, their response was "Not enough damage" to return. So I decided being I was in crunch mode to shoot and see if dama... read more

Kevin C's profile image
Kevin C 
3 years ago

This Online store has the worst ******** service. No clue how to track packages. Order a product in March of 2021 and have still not received the item. Last tracking information was April 2021. I have emailed the company and here nothing from them. WILL *** ORDER A***HER PRODUCT FROM *** ******* AND WOULD *** RECOMMEND FOR ANYBODY ELSE. ***IR ******** SERVICE IS *** ***** EVEN ASKED FOR A ****** AND WAS *** GRANTED. ONE start is generous only deserve a 1/128th of a star. 

walt g.'s profile image
walt g. 
4 years ago

Not a helpful staff and policy is terrible: I wanted to order one of the more expensive backdrops. I was not permitted to see the item before purchasing and was told that it could not be returnable. Seriously!?! 

Michael T.'s profile image
Michael T. 
12 years ago

Helpful staff and good prices! – "Just opened a brand new photography studio and didnt have a big budget to spend on backdrops. Ordered a candy stick and a floor and recieved them in a reasonable ammount of time and was shocked on how nice the quailty was for the price. Once i got my package in there was a flyer in the box about there monthly photo contest and had a few question so i called them up and spoke with john who was very helpful and answered all my questions. I hope my buisness does well because i want to order som... read more

Edilane P.'s profile image
Edilane P. 
12 years ago

www.BackdropOutlet com – "I ordered from them in January, 20012 and I have NEVER received my CANDY STICK BACKGROUND 5X7 product. So I canceled my order and I NEVER received my money back until today on April 2, 2012." 

Kevin G.'s profile image
Kevin G. 
13 years ago

Can't get enough! – Have been ordering from Backdrop Outlet for the past 5 years after I started my Photography business and have always been pleased there prices are always very competitive and there products are always up to my standard for quality. I recently ordered there new Titanium Cloth 5x6 and was very happy with it the style was really great and it shipped 2 days after I ordered it. Without rush shipping I got in 5 days after I ordered it which was amazing! It seem they are getting faster with there shipping time s... read more

Jose V.'s profile image
13 years ago

wrost Company ever – Second time the do the same. first time may be anybody could have a little dificulty but the secontime they are bull@$%%^ you. in feb 4 2012 i order for the second and last time. as soon as i placed the order i send them an e-mail stating that i need both products by the 17th. no body responded to the email. on the sixth i called them they stated there will be on time.here is to day march 8th and still half of my order still has not arrived. this company realy s......ks. 

stevethom's profile image
stevethom 
13 years ago

Great Selection – I just started in photography and this place has so much stuff! I wish I could afford most of it but luckly they have a closeout room which is where i have to spend my money but once my company gets going I hope I can get some in season stuff. 

Crau's profile image
14 years ago

Two Thumbs Up! – Backdrop Outlet has amazing products for extremely low prices. Their website is extremely easy to use, but if you do have a problem they have a great customer service department where you can actually talk to a real live person which is extremely rare these days especially for a primarily internet based business. Their staff is extremely helpful and knowledgable about the products. I especially love their platinum cloth. It's a very good quality product that comes in so many different styles!!! 

Frequently asked questions about Backdrop Outlet

How is Backdrop Outlet rated?

Backdrop Outlet has a 1 star rating with 14 reviews. 

When is Backdrop Outlet open?

Backdrop Outlet is closed now. It will open on Monday at 9:00 a.m. 

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