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B Resort & Spa

4.0

About this business

Message from B Resort & Spa in the Disney Springs Resort Area An official Walt Disney World® hotel located in the Disney Springs® Resort Area, B Resort & Spa in Lake Buena Vista, Florida is a lifestyle hotel featuring 394 guest rooms and suites that showcase stylish yet playful décor for families and the most discerning business travelers alike. B Signature Elements and the most desired amenities allow you to create tailored experiences in an open, self-expressive environment where anyone can just B. 

Location details

1905 Hotel Plaza Blvd, Bay Lake, FL, 32830, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.0560 reviews
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David Taylor's profile image
David Taylor 
4 years ago

Poorly maintained. On our recent 4 day stay only 1 of the 3 elevators in the lobby was working. Our room had an odd odor( overheard another guest complaining about same problem . Also, watch for " mystery charges " to your account while staying here. We were overcharged about $200 for things they vaguely tried to explain but are refunding most of it. Still waiting. Be warned. Oh yeah, forgot to mention, if by some miracle you actually do manage to get through to a person ( took us about 6 tries ) , they will only infuriate y... read more

Glenn Seguin's profile image
Glenn Seguin 
4 years ago

On Friday October 30, B Hotel randomly charged our credit card. I called and they charged us for an entire night as a “no show”. We never received a confirmation text, email or call. Just a credit card charge on a Friday afternoon. We didn’t even realize, we allegedly, had a room reserved there until we saw the charge. We still DON’T have and never received a confirmation number, receipt, notification, email, text, call or any form of correspondence before and now a week after our alleged reservation. Nothing in the trash fo... read more

Cynthia Pierce Faurote's profile image
Cynthia Pierce Faurote 
recommend  Recommended
4 years ago

Yes and I read through many reviews before booking. We had a tower room on thw 12th floor and it was nice except that the refrigerator wasn't cold and the tv remote messed up a lot. I wasn't impressed with the pool as the deck could use a pressure washing. We only was thw staff at the front desk and they were great. Covid has the crowds down so resort was quiet. 

Charly Muñoz Castillo's profile image
Charly Muñoz Castillo 
recommend  Recommended
4 years ago

Good accommodations but the five stars go to the employees....the night reception attendant (Luis) he’s the face of service... a compliment to him Five ⭐️ ⭐️⭐️⭐️⭐️ 

Amanda Mitchell's profile image
Amanda Mitchell 
4 years ago

Really good friends of mine are supposed to be having their wedding at b resorts in March. They have been trying to get in contact with this Lynn Muller since August and they haven’t heard from her since. They were unexpected given back all their money with no explanation why and nobody is helping them at all. What kind of place gives back a whole payment for a wedding venue and then refuses to get back to them about it. Completely unprofessional. I see a comment on this page from 2 days ago saying how helpful Lynn has been ... read more

Mandy Velasco's profile image
Mandy Velasco 
recommend  Recommended
4 years ago

Extremely excited to be staying here for the second time...Thanks to Ms. Lynn Muller Director of Group Sales. She has been able to accommodate all our needs...Thanks to her professionalism and expertise we will back in two weeks....when we’ll be hosting an event at the hotel, that will require the staying in the hotel with the booking of two Posh Suites and three regular Double Rooms...we look forward to this coming even at B Resort and Spa. Thanks Lynn!!! 

Olivia Gibson's profile image
Olivia Gibson 
4 years ago

Terrible service!!! Checking in for the first time in this pretty hotel hoping for a good experience. Straight of the bat we had a horrible experience with front desk. We tried to make sure the charges matched what we had paid on bookings.com (which they didn’t) The front desk lady was rude, impatient and questioned us from the beginning. She had a bad attitude and even stood back and threw her hand in the air to be extra dramatic. The whole checking in process which should be super easy was a pain. I would never recommend t... read more

Carlos Enrique's profile image
Carlos Enrique 
4 years ago

Si vienes prepárate a pagar una información oculta de que tienes que pagar 25$ por cada noche por el parking. 25$ por parking night they steel money Me cobraron 25$ por cada noche en el hotel para el parking esto es un robo sin armas porq en ningún lado cuando haces la reservación te lo dice solo te dicen el fee por resort pero no que tienes q pagar 25$ por noche sabiendo ellos que TODOS vienen con carros es increíble el abuso 

Christine Spencer's profile image
Christine Spencer 
recommend  Recommended
4 years ago

First time here, very nice place, super friendly staff, coffee maker wasn't working, literally 2 minutes she had new one for us❤️ and listen everybody, if you read the fine print they don't have any "hidden charges" they tell you there's a resort fee and how much it is, the resort fee includes transportation to and from anywhere that is Disney through Disney transportation that picks you right up at the hotel, they don't have that right now (due to Covid) so the hotel fee is considerably less, now you do pay to park each day... read more

Frequently asked questions about B Resort & Spa

How is B Resort & Spa rated?

B Resort & Spa has a 4 star rating with 560 reviews. 

When is B Resort & Spa open?

B Resort & Spa is open now. It will close at 6:00 p.m.  

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