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B & B Overhead Door

4.4

About this business

Specialties B & B Overhead Door has been in business for almost 30 years and still operates on one simple principle: be honest. Be on time - or at least notify the customer in the rare event you're running late. Do the same level of work that you would do on your own home. If the customer isn't happy with something, make it right with them. This is our priority, and we stand by it. Our customer service is also well-known for our expertise and professionalism. We put our customers first. Our family owned & operated garage doo... read more

Location details

270 Karl St, Berea, OH, 44017, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.452 reviews
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Tony Lucas Jr's profile image
Tony Lucas Jr 
recommend  Recommended
5 years ago
Brian Lucas's profile image
Brian Lucas 
5 years ago

Lied about the cancellation and then would not discuss where it says in his own contract where a restocking fee was applicable. Probably because there is nothing on the contract. Bob Sanders is a crook and when I asked him to explain where he came up with that number he hung up on me. I tried calling back again and he threatened me for harassment. DO NOT USE THIS COMPANY. Go with SMR and talk to Sean. 1/2 the price, same day service, and he can share several stories about “another” company and their practices. 

Maggie Lucas's profile image
Maggie Lucas 
5 years ago

We tried to cancel service 30 min after giving him a $100 deposit. He got nasty with us, told us he was charging us a $75 dollar restocking fee, then cashed our $100 check and told us he wouldn't refund our money. This guy is a swindler. 

Julie Tremonto's profile image
Julie Tremonto 
recommend  Recommended
6 years ago

Have had the door for a week now. Looks great!! Super quiet and love having the app for the opener. Wonderful having a fully functioning door again. They said they'd have installed in 3 or so hours, they were done in 2 1/2 hours. Thank you gentlemen!!!! 

Kelly Lewicki's profile image
Kelly Lewicki 
7 years ago

We've been waiting on a garage door seal for almost a year now that we already paid for. He lied to us multiple times, that he had it in stock but it was in his other van. Then it was that he was waiting on it to come in. Multiple times he told me oh you're on my schedule for this week I'll be there Friday or I'll be there Sunday, and then he would no show no call. I would call a few months later and hear the same story. Not a good business practice. Definitely do not give money before goods or services are delivered. 

Matthew Sanders's profile image
Matthew Sanders 
9 years ago

Great friendly service! Beautiful work and on time!! 

Michael Kling's profile image
Michael Kling 
9 years ago

Bob has done amazing work for my wife and I when we lived in Parma Heights. He was always on time, provided us information along the way and always delivered on the original quoted price. Would use him again in a heart beat 

Tim Kacica's profile image
Tim Kacica 
10 years ago
Kelly Sanders-Kling's profile image
Kelly Sanders-Kling 
10 years ago

Frequently asked questions about B & B Overhead Door

How is B & B Overhead Door rated?

B & B Overhead Door has a 4.4 star rating with 52 reviews. 

When is B & B Overhead Door open?

B & B Overhead Door is open now. It will close tomorrow at 12:00 a.m.  

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