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96 Crossen Ave, Elk Grove Village, IL, 60007, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I have a 08 Luberty Prevost. It will be another month without a motor and my awning. Motors are 4 to 6 weeks out and now I wont have it for the better part of the season. Very poorly run logistics and Parts operation with vendors having no back up plan or the care to create one. One motor vendor with a problem which effects all. Very very disappointed and discouraged.
8/2024 went to ZipDee dealer Des Moines IA for new motor. Needed an adapter (10 day wait). Didn’t work, got new circuit board. Needed new arms (10 day wait). One “new arm” didn’t work. (10 day wait). Awning worked but not reliably. Installer left mass of wiring hanging from circuit board. 2/2025: doesn’t work. Went to ZipDee dealer in Tucson. Couldn’t figure it out. $380 labor. Still doesn’t work.
Had issue with awning not retracting/ extending properly. Called tech support. Mike was fantastic! Had all the expert knowledge to walk me through all different types of diagnostic testing and we found out that it was a loose connection in the trailer wall. Made repair and awning working perfect. If you ever have an issue with a Zip Dee awning, call them they are professionals! Thanks again
Had to order a new window awning after my bus was backed into. This bus is 30 years old and had no ID tag for the awning or fabric. Katherine helped me with my order after a lot of emails and measurements. Unfortunately, yhe 1st window awning they sent was wrong, but they took care of it and sent me a new one. I have ordered from them twice and all has been great with customer service. They are a smaller company so be patient. Only so many people trying to get things done for us!
We have had to replace a couple of things on our 1998 Country Coach since we bought it in 2017. Zipdee has been more than helpful every time we have needed help. The customer service was excellent! The person (I wish I could remember her name) we spoke with during our recent call last week knew exactly what we needed, was patient as we asked questions to clarify and was very knowledgeable and pleasant. This is a great company with a great product.
Awnings By Zip Dee Inc. has a 4.1 star rating with 33 reviews.
Awnings By Zip Dee Inc. is closed now. It will open on Monday at 9:00 a.m.
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