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Aviva Insurance

1.7

About this business

Location details

10130 103 St NW #1900, Edmonton, AB T5J 3N9, Canada, Edmonton, AB, T5J 3N9, Canada

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
1.7303 reviews
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Aiswarya Prasad's profile image
Aiswarya Prasad 
3 weeks ago

I cancelled my rental policy months ago, yet they kept charging me every month without my consent. When I called, the agent was rude, aggressive, and intimidating, demanding my landlord’s info, lease, and ID. They even called my landlord directly without warning. After months of overcharging, they finally “resolved” it with a $20 refund. No apology, no accountability, just rude agents - especially the male one and auto-renewals without consent. They claimed they had no record of my cancellation multiple times. This is crooke... read more

Mekbib Tilaye's profile image
Mekbib Tilaye 
3 months ago
Cory Prenc-Perry's profile image
Cory Prenc-Perry 
3 months ago

If it were possible to give zero stars, I would. The lack of communication has pushed me to the breaking point. I was involved in an incident on November 7, and to this day nothing has been resolved. No one will get back to me. Phone calls go unanswered, and when I do manage to reach someone, they are vague, unhelpful, and refuse to transfer me—one employee even claimed that transferring calls is “impossible” because the phone system wont allow it. Email communication is even worse responses take days, and when an answer doe... read more

Prakash Bhandari's profile image
Prakash Bhandari 
3 months ago

Worse worst 

Anne Small's profile image
Anne Small 
3 months ago

I am a stickler for good customer service and dealing with Mariana really showed me that I am very proud to have Aviva covering my property insurance. I would recommend this company based on the experience I had with her to anyone 

Frequently asked questions about Aviva Insurance

How is Aviva Insurance rated?

Aviva Insurance has a 1.7 star rating with 303 reviews. 

When is Aviva Insurance open?

Aviva Insurance is open now. It will close tomorrow at 12:00 a.m. 

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