Aviva Insurance

Aiswarya Prasad 

on Google

3 weeks ago

I cancelled my rental policy months ago, yet they kept charging me every month without my consent. When I called, the agent was rude, aggressive, and intimidating, demanding my landlord’s info, lease, and ID. They even called my landlord directly without warning. After months of overcharging, they finally “resolved” it with a $20 refund. No apology, no accountability, just rude agents - especially the male one and auto-renewals without consent. They claimed they had no record of my cancellation multiple times. This is crooke... read more

Cory Prenc-Perry 

on Google

3 months ago

If it were possible to give zero stars, I would. The lack of communication has pushed me to the breaking point. I was involved in an incident on November 7, and to this day nothing has been resolved. No one will get back to me. Phone calls go unanswered, and when I do manage to reach someone, they are vague, unhelpful, and refuse to transfer me—one employee even claimed that transferring calls is “impossible” because the phone system wont allow it. Email communication is even worse responses take days, and when an answer doe... read more

Prakash Bhandari 

on Google

3 months ago

Worse worst 

Anne Small 

on Google

3 months ago

I am a stickler for good customer service and dealing with Mariana really showed me that I am very proud to have Aviva covering my property insurance. I would recommend this company based on the experience I had with her to anyone