Avista Utilities

Paul Englert 

on Google

2 months ago

We have been an Avista customer since 2004. Have always found them easy to deal with. When we do have outages communication is immediate and updated throughout. Repairs are fast, much faster than their competitors! Always restored in minutes to hours, not days like their competition. Thanks Avista!!!! 

Barbara Spicer 

on Google

a year ago

It was very easy to set up autopay BUT try to get a human is impossible. I hate computer calls. 

Brittney Bowman 

on Google

2 years ago

Wow. Never have I ever had such bad customer service. Ever had to talk to the after hours emergency gal tonight and she was awful. This company has no empathy for people at all! If you can avoid them do it! There rates are outrageous. Switching to propane will pay for itself almost in the first year! 

A Google User 

on Google

4 years ago

We recently had a gas meter installed to serve our generator. While the whole length of the pipe run was only about eight feet, the mix of surface details was complex. The location involved digging a trench close to rocks that were supporting a parking area, then across some lawn, under a curb, and through an area of loose shale. Please pass on to your crew that I am very impressed and pleased with the work. Nothing more than necessary was disturbed, and when it was all closed up, there was little evidence of what was done. ... read more

John Juneau 

on Google

4 years ago

We recently had a gas meter installed to serve our generator. While the whole length of the pipe run was only about eight feet, the mix of surface details was complex. The location involved digging a trench close to rocks that were supporting a parking area, then across some lawn, under a curb, and through an area of loose shale. Please pass on to your crew that I am very impressed and pleased with the work. Nothing more than necessary was disturbed, and when it was all closed up, there was little evidence of what was done. ... read more