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Avis Rent-A-Car - Doubletree Hotel

3.4

About this business

Location details

3203 Quebec St, Denver, CO, 80207, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 2:00 p.m.
Sun9:00 a.m. to 2:00 p.m.
3.4223 reviews
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Jody W.'s profile image
Jody W. 
11 months ago

I recently returned a car to this location that I have been renting from for several years now. Jordan has always been kind, courteous and professional. Upon returning the car they could not issue me a receipt because they were having computer and printer issues. I later checked my email and had a receipt and noticed I was overcharged from the original price I locked in on. I printed my receipt and took it back to the Avis office. Jordan and I went over everything and he agreed to issue my credit card a credit. Asked that I ... read more

DeAnn S.'s profile image
DeAnn S. 
a year ago

Awful! Just got off the phone with Avis. Two extra charges given by Tomas and deposit fee of $200 not reimbursed. We picked up and dropped off within the designated timeframe. At pick-up time our level of car that we reserved was not available, Tomas said the upgrade would be free. We were charged for the upgrade and also charged for an extra day when the car was returned on time. It is supposed to take a week for Avis to take care of this and give us our money back (with an expedited case number). Wish we could call T... read more

DeAnn S.'s post 1
DeAnn S.'s post 2
DeAnn S.'s profile image
DeAnn S. 
a year ago

Awful! Just got off the phone with Avis. Two extra charges given by Tomas and deposit fee of $200 not reimbursed. We picked up and dropped off within the designated timeframe. At pick-up time our level of car that we reserved was not available, Tomas said the upgrade would be free. We were charged for the upgrade and also charged for an extra day when the car was returned on time. It is supposed to take a week for Avis to take care of this and give us our money back (with an expedited case number). Wish we could call T... read more

DeAnn S.'s post 1
DeAnn S.'s post 2
Kyle K.'s profile image
Kyle K. 
a year ago

This place just sucks. Had a car reserved for 6pm which we discovered upon arrival that they close at 6pm and would not answer their phone or door despite arriving a few minutes early. We then proceed to pick up the reservation the next morning before 9am and they informed us that they don't have any cars to fulfill our reservation and would have to pay a significant fee to get a much larger vehicle instead. The manager was rude, unapologetic, and argumentative. Avis Livonia is terrible and probably the worst location to eve... read more

Tommy H.'s profile image
Tommy H. 
a year ago

If I could give negative 5 stars I would! Do not use Avis at the airport.   The manager “Chris” at this location is the worst person and manager, in which this is the face of the airport Avis service center. He has no customer service skills whatsoever and not friendly at all. The way I was talked to in front of the Manager “Chris” and the way he let it happen was unacceptable. Then he proceeded to be rude like his “rude employee”. The point is that I am the customer and as a customer I can ask questions. Chris was not help... read more

Carol C.'s profile image
Carol C. 
a year ago

Giselle at Reading Avis is the absolute best,  top notch person I have come across in over 20 years of renting Avis across the country!! The customer service she & her team provide in Reading PA can’t be beat.  Thank you Reading Avis team especially Giselle for the top quality service you give to your customers in every rental!  An Avis President Member : CC 

stacy h.'s profile image
stacy h. 
a year ago

Avis Car Rental 0:08 Add a photo Avis Car Rental 2.6 (64) Car rental agency in Albany, GeorgiaOpen Overview Reviews Photos By owner About Reviews from the web 1/5Facebook · 3 votes Google review summary 5 4 3 2 1 2.6 (64) Rate and review Share your experience to help others Reviews All price10 call6 flight5 desk4 +6 Sort by Most relevant Newest Highest Lowest Stacy Howell 2 reviews Straight trash! Rented a truck which was nasty! Was told to drive to row 2 to get the truck. Parked my jeep beside it and left. Returne... read more

Stephen M.'s profile image
Stephen M. 
a year ago

I think the 5 star reviews for this place are not real and are done by the management. Based on MY experience and the number of 1 star reviews on Google and other sites, I think it’s safe to say this place should be avoided at all costs. The manager is a smug, childish sleaze bag. 

Pink P.'s profile image
Pink P. 
2 years ago

The Avis Sheraton Hotel Old Town Alexandria location offers unbeatable service! I travel a lot for business, and this place is one of the best. Matt is fantastic and always goes above and beyond to ensure I’m cared for. Whenever I return a rental, he makes sure to find out if there is anything that could make my experience better the next time. Now that’s service! Matt is efficient and personable and is a great representative for Avis. 

Frequently asked questions about Avis Rent-A-Car - Doubletree Hotel

How is Avis Rent-A-Car - Doubletree Hotel rated?

Avis Rent-A-Car - Doubletree Hotel has a 3.4 star rating with 223 reviews. 

When is Avis Rent-A-Car - Doubletree Hotel open?

Avis Rent-A-Car - Doubletree Hotel is open now. It will close at 6:00 p.m. 

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