Avis Car Rental

ben adams 

on Google

a week ago

OMG. I don’t review much, but this is unbelievable. They should have four stars or higher for a great store with better support. @Nilah, fantastic customer service and knowledgeable as well. She ended up putting me in a hybrid, which I’ve never experienced before, and I tell you, with the weather last week in Atlanta, I don’t know if I would’ve made it. Top-notch support; I highly recommend this location specifically. 

Sweta Pines 

on Google

a month ago

The last three one-star reviews perfectly reflect my experience. I made a reservation several weeks in advance and then received a call the day before informing me they would not honor it. There was no email or text notification, and they didn’t even cancel the reservation in the app. When I asked why it wasn’t simply canceled, I was told they would “let it expire” or that I should cancel it myself which felt suspicious and like an attempt to protect their metrics. I spoke with someone named Shelly, who made no effort to res... read more

Michael Stephens 

on Google

2 months ago

I recently made a reservation online for a large SUV, when I arrived at my scheduled pickup time I was informed that they did not have the vehicle I requested. They stated that they tried to call me but I did not answer, they made no attempt to text or email. While they weren't rude about they also were not generally apologetic and kind of made it seem like it was my fault for not answering the phone. Additionally made no attempt to rectify the situation or check inventory at near by locations. They said that if I were able ... read more

Omar Salem 

on Google

3 months ago

I've tried calling up there multiple times first 2 times it rang till voicemail then I called 2 more times and I got forwarded then I called 2 more times and was hung up on. Currently have a rental with Davis and cant even get in touch with them...very professional