Avis Car Rental

gary walters 

on Google

a month ago

First, a little foundation. I own two cars, so the need to rent a car is not a necessity for me. The last time i rented a vehicle was maybe 30 years ago. Fast fwd to last week when I was invited to a free stay at a casino in OK. Both my cars can accommodate 4 adults, but I decided on driving and chose to rent a larger vehicle to make to trip more comfortable. I work across the highway from the Round Rock Avis at 1150 I-35 North, so I stopped in basically just for rates and whatnot....with the anticipation of price shopping a... read more

T Smith 

on Google

a month ago

In the last month, I have made 2 reservations with this store, and neither time could they help me. First time, when I arrived to pick up, their system was down. Second time, the SUV I reserved was not available. They had larger SUVs available but they wanted to up charge me. On top of that, desk agent is unprofessional. No hint of courteous service (and wearing sunglasses behind the counter). Avoid. 

Thien Nguyen 

on Google

2 months ago

This is my 4th rental at the RR West shopping center, and I had the pleasure of receiving great service from Zach each time. Zach get me in and out of the store within 10-15 minutes of my reservation, offer some incentives like tolls, gas, but never pressure me into sign up for it. Highly recommended and this is my go-to for all future reservations. 

Brock Randle 

on Google

4 months ago

When renting a vehicle, it’s important to be prepared for potential discrepancies between your reservation and the actual experience. Some customers have reported that the vehicle they reserved is often unavailable, and the final price can differ significantly from the original quote. For example, a vehicle reserved at $59 a day might not be available, and customers could be offered a larger vehicle at a higher rate, such as $100+ per day. Additionally, it's possible to discover that lower-priced vehicles were available all ... read more

No Name 

on Google

5 months ago

Customer service nearly doesn’t exist anymore. At this location, a representative of the company named Zach had outstanding service and made sure that everything was taken care of. With a positive attitude, care, and attention he made this my go to location to rent a car. I’d pick Budget over any other rental if you want good customer service and a quick easy experience.