This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Avis Car Rental
- Transportation Services
- Worcester, MA
About this business
Location details
375 Airport Dr, Worcester, MA, 01602, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:30 a.m. to 2:00 p.m. | |
| Sun | 9:30 a.m. to 2:00 p.m. |
If you are renting with a corporation or with FEMA, I would strongly recommend using another rental car agency. While responding to a disaster this agency charged me an extra $1200 which I personally had to pay myself. I practically live in rental cars and have never had this issue with Hertz. National travel even said Avis/Budget were least likely to work with you on extensions and relocations on emergency travel. Enterprise Rental Car always did what they could when it came to disaster travel and FEMA employees.
Extremely rude customer service by the gentlemen (overstatement) at the counter. Learn how to make eye contact and provide your undivided attention when you’re talking to customers.
I am completely done with Avis after this experience.
In a trip filled with a delayed flight into Worcester, that caused us to arrive after 6pm and cancelled flight home, having to extend my trip and hotel stays and more poor customer service calls and interactions than I care to get into - there was only 1 person on my entire trip who showed any real compassion, understanding, and concern and that was Jason from Avis/Budget at the Worcester,. I have worked in the customer service industry for years and I will say that not only did Jason handle a flood of customers at his count... read more
Frequently asked questions about Avis Car Rental
How is Avis Car Rental rated?
Avis Car Rental has a 3.2 star rating with 46 reviews.
When is Avis Car Rental open?
Avis Car Rental is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com