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Avis Car Rental
- Transportation Services
- Cedar Rapids, IA
About this business
Location details
2121 Arthur Collins Pkwy SW Ste 102, Cedar Rapids, IA, 52404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to Midnight | |
| Tue | 7:30 a.m. to Midnight | |
| Wed | 7:30 a.m. to Midnight | |
| Thu | 7:30 a.m. to Midnight | |
| Fri | 7:30 a.m. to Midnight | |
| Sat | 9:30 a.m. to 7:30 p.m. | |
| Sun | 9:00 a.m. to Midnight |
Car was good and employees were decent enough but somehow i went from original going to be $300 to being charged $500. I guess the devil is in the details. Also, lady said gas would be cheaper from them but Im pretty sure there was some extra charges in there.
We had a great experience with Avis at the Cedar Rapids airport. The woman behind the counter was friendly and helpful and gave me a choice of cars within our chosen category, as well as the option to upgrade. We were informed that if we left the fueling of the car up to them, the price per gallon was actually less than the going gas station rate. After seeing other reviews complaining about this, we checked our final bill and everything seemed to be in order. There was no additional surcharge that I can see for the service ... read more
Be careful to review your final bill as they can charge you for fuel even if u have filled your tank to full. Even during return, I specifically told I had filled to full and showed her the picture of fuel gauge, then still charged for fuel. I had to call them up and they say system error and looks like fuel refill will be added by default if u drive less than 75 miles.. sounds like scam! Beware
Booked a luxury vehicle and when we arrived to the counter was told that they do not have any luxury vehicles. Asked for a refund for the difference between a luxury vehicle and standard one, but customer service would not issue the refund. Also was charged for 18 gallons of gas @ 10$ a gallon when there was probably half a gallon worth to fill up. Customer service also would not budge on refunding any part of that. Would go with other rental car agencies.
Some of the worst service I’ve ever had. Condescending old lady doesn’t know the first thing about customer service, and “lot D5” is not marked whatsoever, so they just send you out to a parking lot with no instruction. Absolutely terrible all the way around.
Frequently asked questions about Avis Car Rental
How is Avis Car Rental rated?
Avis Car Rental has a 3.9 star rating with 229 reviews.
When is Avis Car Rental open?
Avis Car Rental is open now. It will close at 7:30 p.m.
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