Avis Car Rental

Adam Morris 

on Google

5 days ago

The guys always take care of me. I like using the airport for the convenience that I can park my car and pick up my rental for company travel. You can't find better customer service anywhere! 

Joyce Winbush 

on Google

3 weeks ago

I reserved a car at Avis Decatur, Il airport. I was coming to Decatur because of a death in the family. About 30 minutes a Avis representative called me to tell me that the car which was reserved was no longer available. Avis offer me a SUV but I would have to pay $20.00 extra a day. I told the representative because it was their error I should not have to pay anything. The representative told me he would be unable to give me the SUV without me paying the upgrade. This is very unsatisfactory. 

Clint Brown 

on Google

a month ago

I rented a vehicle to travel from Texas to Illinois for Christmas. When I picked up the vehicle in Texas the inside was not the cleanest but the outside was filthy. A day after dropping off the vehicle I got the final bill with a $300 misc charge. I never received a email or phone call saying what I was being charged for. I called the Avis corporate number only to find out it was a cleaning fee. I tried to dispute it with the representative but only to hear " there's nothing I can do about it". I've used many other rentals c... read more

Tristan Von Hatten 

on Google

a month ago

These guys are the absolute best! They were very friendly and got me in my rental I’m no time! Very professional answered all questions and very fair rates!! If your needing a rental this is the place !! 

Molly Vagle 

on Google

2 months ago

I had a reservation set weeks in advance and when I go to pick up my car, no one was working the front desk (Decatur IL airport) nor answered my door bell rings. I had to call them and then they tell me that they do not have any cars available for me despite already having paid. Do not recommend.