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Avis Car Rental

2.7

About this business

Location details

801 Chicago Ave, Evanston, IL, 60202, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat8:00 a.m. to 3:00 p.m.
Sun9:00 a.m. to 1:00 p.m.
2.7112 reviews
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FedeJewelz Wysingle's profile image
FedeJewelz Wysingle 
on Google
a month ago

This place is deplorable not only is it filthy but customer service was horrible with faulty card reading machines. I prepaid my rental to come in and complete processing the Avis guy says the card machine isn’t reading my card so it’s not processing just for me to check my account and see I was charged for the deposit of the rental as well. Avis customer service offered absolutely no help besides a refund in full that I HAVE TO WAIT 5-10 BUSINESS TO GET BACK. Now I’ve called the store several times to file a complaint and n... read more

Conrad Kania's profile image
Conrad Kania 
on Google
2 months ago

July 10th update: Avis is currently offering me a $50.00 coupon to compensate for them renting out a car with tires below tread wear markers that ended up having a blowout on the highway. The taxi service that ended up saving the day cost $500 to get the rest of the 3 hours to our destination. Car had a blow out due to tires being below tire wear indicators. we were approximately 3 hours away from our final destination in middle of wisconsin. Avis customer service support thought an uber would be available to drive us to an ... read more

Conrad Kania's profile image
Conrad Kania 
on Google
2 months ago

Car had a blow out due to tires being below tire wear indicators. we were approximately 3 hours away from our final destination in middle of wisconsin. Avis customer service support thought an uber would be available to drive us to an avis location 100 miles away. The tow service wouldn't take us because of dog. Thankfully, found a taxi service to drive us the remainder of the way. Currently, waiting on reimbursement for that service from AVIS which is currently a headache. 

Shauna Sewell's profile image
Shauna Sewell 
on Google
3 months ago

Robert was absolutely amazing ! Great service ! Great location 

Melissa Manak's profile image
Melissa Manak 
on Google
4 months ago

Be careful and do your due diligence when you rent from this place especially if you have a cigarette allergy bc my lord the car we’re renting from at the moment reeks of cigarettes… Might as well borrow a car from my mother who is a smoker. 

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Frequently asked questions about Avis Car Rental

How is Avis Car Rental rated?

Avis Car Rental has a 2.7 star rating with 112 reviews. 

When is Avis Car Rental open?

Avis Car Rental is closed now. It will open at 9:00 a.m. 

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