Avis Car Rental

L Ni 

on Google

2 months ago

I reserved a 7-seat car at Avis two weeks in advance. When I arrived to pick up the vehicle, I was informed that no 7-seat cars were available—only a 5-seat car. I was told that a 7-seat vehicle could be ready about two hours after my scheduled pick-up time, but I declined because I needed to pick up my sister from the airport. The representative assisting me gave me a phone number to call for a refund. When I asked what I should tell customer service, she instructed me to say that my driver’s license did not go through. I h... read more

Blerim Shabani 

on Google

2 months ago

I reserved a 7-seat vehicle with Avis three weeks in advance. When we arrived at the scheduled pick-up time (2:00 PM), the employee told us they only had a 5-seat car available. She said they might have a 7-seat car after 4:00 PM, but we had planned everything around having the vehicle ready at the time we booked it. To make things worse, the employee was rude and showed no sign of apology or concern for the inconvenience they caused. This completely disrupted our plans and left us extremely disappointed. If you value reliab... read more

Lindsay Aseltine 

on Google

2 months ago

Overall helpful and friendly service 

Jasmine S 

on Google

3 months ago

The woman behind the counter was inexperienced and unhelpful. Please fully train your staff before having them work alone.