Avis Car Rental

Danielle Asaf 

on Google

a month ago

We rented a car for about two weeks from Amir at Avis in Northbrook. Have to say that we had a great experience, Amir was so cordial and welcoming. We rented a Rav4 and had no trouble. He gave us wonderful customer service, answered all our questions. We were supposed to rent again after a short trip but in the end had to rent from Avis at O'hare. Had trouble with the car from O'hare and did not receive the customer service from them that we expected. Got to Amir to switch cars as that is included in the service. The shop wa... read more

Ross Elliot 

on Google

2 months ago

Arrived on time for my reservation, only to be told they wouldn't have any cars available for 2 and a half hours after the stated time. The man I spoke to (South Asian, middle aged. Didn't get his name) was very unhelpful, and said I should just go somewhere else to pick up the reservation. Do not book a car from here. 

Becky Lerner 

on Google

7 months ago

UPDATE: The owner tells you to email your info in the response below and the response you get is a “There’s nothing we can do but we received your feedback and we’re sorry.” A waste of time so save yourself the few minutes. Added a screenshot of the email for you below. I had a previously great experience with this Avis so when I was in town for my father’s open heart surgery and needed a car last min to be able to go back and forth from hospital, it was an easy go to. I booked the car for when they opened at 8am on Monday a... read more

Abhinav Saxena 

on Google

11 months ago

Extremely Rude employee. I literally called the customer care and changed my location to highland park. I think his name is Amir. Rude and disrespectful. Do not meet this guy if you going to this location.