Avis Car Rental

Chris Kirman 

on Google

a week ago

This is not a corporate Avis / Budget location. They won't honor reservations made online. I was first told they had no cars. Then when I went out in the parking lot and counted was told they were all "broken" only to watch others drive away in them within 20 minutes. If you have a good rate, be it from a 3rd party site or directly booked on Budget.com they WILL NOT honor it and you will end up like me and 2 others with denied reservations..sharing an Uber to Hertz. The Lancaster and HIA locations are great but this one is a... read more

Devon Barton 

on Google

a month ago

I would not recommend these guys at all, I booked a car and the lady called me in the morning when I was supposed to be picking it up and said that they had zero vehicles available. And she was not very friendly, I'm not sure why their website does not work with what they have available. But I would just be careful if you rent from them. 

Kelly Glatfelter 

on Google

a month ago

I would give zero stars if I could. Made a reservation online for 10:30am got a call at 10:20 that they were sold out of cars. She told me the car I wanted was 45 mins away! I decided to make the drive because I was dead set on this car. I called customer service on my way just for them to tell me it wasn't going to be at that place either! Mind you it took me 20 mins just to talk to a person! Both ladies I spoke to were extremely rude like it was my fault. DO NOT EVEN WASTE YOUR TIME GO TO HERTZ! You all need to do better! 

Cornelia Jones 

on Google

a month ago

I booked a reservation and went to the location yesterday to check to see about my reservation, the lady behind the counter told me that there may not be any vehicles available, she was nasty and confrontational with me she should not be working with the public she needs to find another job because customer service is not for her.