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Avis Car Rental

5.0

About this business

Location details

4230 El Camino Real, Palo Alto, CA, 94306, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 3:00 p.m.
Tue8:00 a.m. to 3:00 p.m.
Wed8:00 a.m. to 3:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
Sat8:00 a.m. to 12:00 p.m.
Sun8:00 a.m. to 12:00 p.m.
5.01 review
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Vivek Rai's profile image
Vivek Rai 
3 weeks ago

I have been coming here for years now and my experience has generally been always great. Pickups are fast so are the drop-offs and cars are generally available, iff you were able to make a reservation online. Cars are kept clean though on occasions you could tell someone smoked in it some point - so the smell lingered. But it was cleaned otherwise. 

Shreshtha K's profile image
Shreshtha K 
a month ago
Yutong Jin's profile image
Yutong Jin 
a month ago

I had a very unsatisfactory experience with Avis due to unclear information and unexpected charges. When I picked up the vehicle at 4:37, the staff did not clearly inform me that the return time needed to be earlier. As a result, I was charged for an extra day upon return. I was also charged for a refueling service that I did not request. This is not reasonable. If this had been clearly communicated at pickup, I could have adjusted my schedule accordingly—for example, wait until 5 then drive the car away or planning differen... read more

Santos Castaneda's profile image
Santos Castaneda 
3 months ago

Excellent experience with Avis. The pickup process was quick and smooth, the vehicle was clean and well-maintained, and the staff was professional and helpful from start to finish. Return was just as easy with no issues or surprises. Overall, very efficient service and great customer care. I’ll definitely be renting with Avis again. 

Xu Family's profile image
Xu Family 
4 months ago

Terrible experience: 1. Short of staff. Waited over one hour after my reservation time; waited over 30min to return the car. 2. Hostile and discrimination. 3. Extra charge for no explanation. 

Frequently asked questions about Avis Car Rental

How is Avis Car Rental rated?

Avis Car Rental has a 5 star rating with 1 review. 

When is Avis Car Rental open?

Avis Car Rental is closed now. It will open tomorrow at 8:00 a.m. 

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