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Avis Car Rental

3.3

About this business

Location details

5500 44th St SE, Grand Rapids, MI, 49512, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to Midnight
Tue8:00 a.m. to Midnight
Wed8:00 a.m. to Midnight
Thu8:00 a.m. to Midnight
Fri8:00 a.m. to Midnight
Sat8:00 a.m. to Midnight
Sun8:00 a.m. to Midnight
3.3572 reviews
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Emma Haiser's profile image
Emma Haiser 
a week ago

Marty was absolutely fantastic. We had a hiccup with our rental reservation and he assisted in correcting the issue while being extremely professional and kind. 

Dusten Sorensen's profile image
Dusten Sorensen 
4 weeks ago

Absolutely the worst experience I’ve ever encountered and highly unethical on their part. I just picked up my rental vehicle today on August 1, 2026. I was told by a lady at the counter they were charging me for optional vehicle damage insurance which I declined the coverage cost $230.00. I was told that I could not decline the coverage and if I did, they were going to charge me $150 more for the rental or I would have to pay the manager special and get the optional insurance. I have filed a complaint with Avis Corporate and... read more

Tom Zubrzycki's profile image
Tom Zubrzycki 
a month ago

Worst experience ever. Waited 1 hr 5 mins for a car which was reserved over a week prior. Reserved a full size, was given the smallest 4-door they had (for 3 ppl). Staff was incredibly rude and unprofessional. They kept claiming they had no cars, but once out in the lot, it was clear they had plenty. And had plenty of the car size I reserved (and paid for). Upon return we saw about 30 customers sitting along the wall also waiting for cars (the same run around), while the lot was full. Seems like a personnel and process probl... read more

Paul's profile image
Paul 
a month ago

They cant even assign preferred members to the correct vehicle. No sense of urgency, no accountability. Especially Candace working the desk, told me with all attitude to "just calm down" When they assigned me the wrong vehicle, no one was assisting me with a new one and then when they finally told me a different vehicle that "new one" had 0% oil life. I should have drove it off the lot blown the engine and taken a suit against avis honestly. Sai at the front desk was the one to finally actually help me and get me going on my... read more

Raiko Martin's profile image
Raiko Martin 
a month ago

Estafa mira la foto y ya lo dice todo, dicen que con el 30%descuento de amazon, mira la otra cuando no aplican el descuento de amazon, para los que no entienden, cuando aplican el descuento de amazon ellos suben el precio para que se quede igual en los don, con descuento y sin descuento tu total será el mismo 

Frequently asked questions about Avis Car Rental

How is Avis Car Rental rated?

Avis Car Rental has a 3.3 star rating with 572 reviews. 

When is Avis Car Rental open?

Avis Car Rental is open now. It will close tomorrow at 12:00 a.m. 

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