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5500 44th St SE, Grand Rapids, MI, 49512, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to Midnight | |
| Tue | 8:00 a.m. to Midnight | |
| Wed | 8:00 a.m. to Midnight | |
| Thu | 8:00 a.m. to Midnight | |
| Fri | 8:00 a.m. to Midnight | |
| Sat | 8:00 a.m. to Midnight | |
| Sun | 8:00 a.m. to Midnight |
Be very careful with Avis. I am a local. My own car is at a dealership being repaired, and I rented a car from this location as it was the only one open outside my working hours. It is currently winter in Michigan and we've had quite a bit of snow and ice. I drove the car for a few days and it was slippery and didn't drive well, but I was able to get to work and figured there was just a learning curve since I am used to an AWD vehicle with snow tires. Well, we got some weather and I went to drive this car to work today and a... read more
Rented a car from Avis in early December. The car came from the 28th St. location and was great. However, I had reserved two booster seats which they did not have and sent me to this (airport) location. I had to wait 55 minutes for them to get the booster seats, as they were being held at the service building. When I got home to install them, they had been bagged as if cleaned, but upon opening them, one had mold growth. It was too late to return/swap as we had to drive to Chicago that evening.
Reserved a car. Pre-checked and prepaid with full insurance. When I arrived I was told all they have are compact electric vehicles and it’s out of their control. I specifically reserved the vehicle I did because there is no way to charge it at my destination. This is an Avis problem so nothing personal against the staff.
Josh is always greeting you at the desk with the up most respect and always treating you as he would like to be treated. Josh makes sure he goes above and beyond to place you in the vehicle that fits your needs for the time being.
For those wondering, yes, the app is still the most poorly designed thing you can find on the app store. My heart truly aches for those that are forced by their company to use Avis; like myself. For those with the freedom to choose their rental car company, I hope this is the only time you make this mistake. Edit 11/30/25: Yep everything about them still sucks
Avis Car Rental has a 3.3 star rating with 555 reviews.
Avis Car Rental is closed now. It will open at 8:00 a.m.
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