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Avis Car Rental
- Transportation Services
- Melbourne, FL
About this business
Avis Car Rental Melbourne operates one of the world's best-known car rental brands. Avis is one of the world's top brands for customer loyalty.
Location details
1700 W New Haven Ave, Melbourne, FL, 32904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 11:00 a.m. to 4:00 p.m. | |
| Sun | 11:00 a.m. to 3:00 p.m. |
Overall a good experience, car was dirty upon receiving but was an easy cleanup. Even though their hours state open 11am on Sunday, they are not open until noon as that is when mall opens.
Cancelled my rental car one hour before pickup with my reservation. What is the point of having reservations if you just cancel them?
Jean was awful. She seems unhappy to be there. Not friendly at all. We reserved a car and when we got there they had only one left. A two door Camero for me and my family. Jean insisted we take it but started with "if it's still rolling". She mentioned all the work they've had to put into the Camero and she made it seem like it's not safe. I don't understand how they stay in business with her face and personality. Take your business elsewhere.
Horrible customer service agent named Jean should be fired. She is the worse agent I have ever dealt with at Avis. All we wanted to do was add an adult licensed driver to a policy and she told me 5 different ways how she could not help me. She used every excuse to get out of doing any work and is an embarrassment to the Avis name. First she said she could not go against policy to add me if we were using a debit card. Told her we were not. Then told me she could not go against policy to add me without seeing the original rent... read more
I encountered the rudest employee at Avis, named Jean, and I was shocked that the company would allow her to represent them. Not only was she disrespectful, but she also rented us a car with dangerously worn tires, posing a serious safety risk. When we returned to address the issue, she dismissed our concerns and suggested we go to another location. It was evident that there was no proper cleaning or inspection of the vehicles, and she seemed unaware of what cars were available. Avis needs to do better with who they hire.
Frequently asked questions about Avis Car Rental
How is Avis Car Rental rated?
Avis Car Rental has a 1.8 star rating with 118 reviews.
When is Avis Car Rental open?
Avis Car Rental is closed now. It will open at 8:00 a.m.
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