Avis Car Rental

Nick Moon 

on Google

a week ago

Cancelled my rental car one hour before pickup with my reservation. What is the point of having reservations if you just cancel them? 

Chase Flegel 

on Google

2 weeks ago

Jean was awful. She seems unhappy to be there. Not friendly at all. We reserved a car and when we got there they had only one left. A two door Camero for me and my family. Jean insisted we take it but started with "if it's still rolling". She mentioned all the work they've had to put into the Camero and she made it seem like it's not safe. I don't understand how they stay in business with her face and personality. Take your business elsewhere. 

Dina Whipple 

on Google

3 weeks ago

Horrible customer service agent named Jean should be fired. She is the worse agent I have ever dealt with at Avis. All we wanted to do was add an adult licensed driver to a policy and she told me 5 different ways how she could not help me. She used every excuse to get out of doing any work and is an embarrassment to the Avis name. First she said she could not go against policy to add me if we were using a debit card. Told her we were not. Then told me she could not go against policy to add me without seeing the original rent... read more

Madison Zupper 

on Google

3 weeks ago

I encountered the rudest employee at Avis, named Jean, and I was shocked that the company would allow her to represent them. Not only was she disrespectful, but she also rented us a car with dangerously worn tires, posing a serious safety risk. When we returned to address the issue, she dismissed our concerns and suggested we go to another location. It was evident that there was no proper cleaning or inspection of the vehicles, and she seemed unaware of what cars were available. Avis needs to do better with who they hire. 

kal loul 

on Google

a month ago

I needed a replacement vehicle because mine wa having issues. Worst location ever. No wonder why they have really bad reviews. First of all, it’s inside the mall and very confusing to find. I got to their location and the door was closed. There was a sign that says “we are in the parking lot helping another customer” after waiting for a long time, the door opened and someone came out (who wasn’t in the parking lot) and she had the worst attitude and wasn’t helpful at all. Was very brief, unprofessional and had a “ I’ don’t c... read more