This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Avis Car Rental
- Transportation Services
- Anaheim, CA
About this business
Location details
200 W Katella Ave, Anaheim, CA, 92802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 1:00 p.m. |
Pickup was quick, simple, and professional. Instructions for pickup were clear. No fuss, no upsell. They gave me a Tesla that I was not familiar with. The lot attendant gave clear instructions on how to use the car. This is how a car rental should be. I would recommend and come back to this location.
We rented from Avis at LAX and had a very disappointing experience. The first car we were given seemed fine at first, but on the way to Disneyland we noticed it pulled hard to the right. Out of caution, we stopped at the Anaheim Avis to see if we could swap vehicles. The employee there (an older gentleman) was abrupt and rude from the start. With our toddler and all his belongings in the car, I simply asked if a swap was possible. Instead of offering any help, he barked at my husband to park the car and bring the keys inside... read more
I love this Avis the guys and the customer service counter are very professional and nice they get you in and get you out!!
Just like other complaints, I had the same issues. The "Gentleman" that help me was short with answers and rude. He told me to make sure I put gas in it, I told him I "pre-paid" for the fuel and he said that didn't work for his location! (HUH). He then told me if the car was blocked in, to find someone in the back to move the car! Of course no one was in the back! With so many complaints on the same guy, why is he still employed there. (Unless he owns that branch)
Very Bad customer service in the counter and car is messy, I also think ten times before rent out from this location, even its less than 1 mile from my home location. Update: I was reached out by Avis Customer service and try to resolved the issue which I had previously. Changed to 3-star now. appreciated!!
Frequently asked questions about Avis Car Rental
How is Avis Car Rental rated?
Avis Car Rental has a 3.5 star rating with 401 reviews.
When is Avis Car Rental open?
Avis Car Rental is open now. It will close at 4:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com