Avis Car Rental

Jacquelyn Roberts - SHAW SKIN CLINIC 

on Google

4 weeks ago

I was charged 5 times for my prepaid car rental. Had it refunded by customer service at a layover. Upon landing I find out there were zero cars available in PDX and zero cars at any nearby Portland Car Rental Centers. Had to rent at another company double the prepaid rental rate. Oh and my credit card was suspended and cancelled for the 5 duplicate charges. 

Prathamesh Ranade 

on Google

a month ago

This location closes at 1pm on Sunday. I came in at 12:57pm (records attached). They made me go to floor 10 to park the vehicle, even though there's space below. By the time I reached back to the office, they locked and just went away. The garage manager told me that he asked them if they had served me already and they informed the garage manager that I already came in. I had to pay for the garage parking because none from Avis was there. No customer service agent was available on the phone and call went into an automated lo... read more

Vanessa A 

on Google

2 months ago

Edit: Their message to contact them was all for show. They repeated the same script I’ve been getting from their other email. Will never be renting from Avis again. They are a scam company. I was charged a $450 cleaning fee after returning my rental in good condition, with an amount of pet hair that clearly did not justify such an excessive charge. Avis provided one photo with minimal evidence and refused to give a breakdown of how the fee was calculated or share their cleaning policy when I asked. After researching, I found... read more

Alyssa Newsome 

on Google

2 months ago

Paid to reserve a SUV ahead of time. They did not have one. Not only did they not have one, they didn't have anything in the same price range. Had to pay an additional $250+ on top of what we already paid if we wanted to rent a car at this location without waiting indefinitely to see if anything else would become available. We did not need or want a luxury car. Multiple others were already waiting in front of us for either an SUV or a cheaper car, and they could not tell us how long it was going to take. We were on a trip, o... read more

Matthew Terry 

on Google

3 months ago

It’d be nice if someone was in the office when I dropped this rental off.