Avatex Service company

Amy Sharp 

on Google

a week ago

We called our warranty company on May 25 about our air conditioning not cooling. Jonathan texted on May 28 and asked if someone would be available between 6 and 8 and we said yes. He came and said our AC needed a bigger motor and that he would check to make sure it was covered and order it. He leaves and we don't hear back from him. So on June 2, I texted him and he said would check on the parts tomorrow. So I texted him on June 4 about the status of the parts. He said he should be back the next Monday or Tuesday. So, I text... read more

Amy Sharp 

on Google

a week ago

We called our warranty company on May 25 about our air conditioning not cooling. Jonathan texted on May 28 and asked if someone would be available between 6 and 8 and we said yes. He came and said our AC needed a bigger motor and that he would check to make sure it was covered and order it. He leaves and we don't hear back from him. So on June 2, I texted him and he said would check on the parts tomorrow. So I texted him on June 4 about the status of the parts. He said he should be back the next Monday or Tuesday. So, I text... read more

Robert Nieman 

on Google

a month ago

Timely, professional, knowledgeable and personable….. everything was great including clean-up on completion…. 

Pranav Patel 

on Google

2 months ago

We confirmed the appointment for 8-10am. We called at 9:30am to check if they will make it in. Replied that they running late, so we told them to let us know when they are on their way. @11:30am - "Yes, we are on our way and 45mins away"...We waited 55mins after (meanwhile no text, no call). We called them again to ask how far. Answered 15mins more. We said if you don't come in 15min, We have to leave the house for other things...Electrician, Johnathan, replied that he has to cancel it since I am complaining about ETA and he... read more

Jose Colina 

on Google

4 months ago

Bad costumer service