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Avatar Hotel Santa Clara, Tapestry Collection By Hilton
- Santa Clara, CA
About this business
Location details
4200 Great America Parkway, Santa Clara, CA, 95054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I stayed at your hotel and Dee was the woman that helped us out - she's great! Zackary Alderman Ruskin, FL
Dee helped us out at the hotel, which I loved the attention to detail. Thank you.
Dee was the woman who greeted us, which she was wonderful and very friendly. I highly recommend this hotel for people travel on business or like us for personal travel. We stayed two nights because of Harry Patel, which I must say was a wonderful treat. Dee was fantastic - thank you very much Dee. Dr. Kirk Alderman Ruskin, FL
I have been a Hilton Honors member for a few years and currently I am a gold level member. I primarily stay in Hilton based hotels whenever possible on my travels throughout Canada. Last week my father in law's health turned quickly and I had to cancel my reservation in short notice for that evening. After years of being on Honors member you think you would be given some accommodation. The employee who answered the phone offered no flexibility and said the room will be charged as this is policy rules. Shame on you Hampton In... read more
I have been a Hilton Honors member for a few years and currently I am a gold level member. I primarily stay in Hilton based hotels whenever possible on my travels throughout Canada. Last week my father in law's health turned quickly and I had to cancel my reservation in short notice for that evening. After years of being on Honors member you think you would be given some accommodation. The employee who answered the phone offered no flexibility and said the room will be charged as this is policy rules. Shame on you Hampton I... read more
November 2025. Booked 2 nights, left after 1. Room was dirty. Shower had brown stuff at bottom when shower was running. Sink had old makeup on counter, i don’t wear makeup not mine. No refrigerator, water in room $1. Never again.
Very disappointed with this hotel and its service. I am a Diamond member with Hilton and have never seen such poor service as well as accommodations. No hot water, had to unplug the refrigerator in the room due to it’s loud noise, flickering light in the bathroom, worn out bed and service in the dining room was terrible. I complained to the front desk and was promised a phone call from the manager but never received one. This hotel is a terrible representation of the Hilton brand!
I know you get what you pay for...However, there is no excuse for serving rotten bananas. We were there for 7 days and the breaksfast was awful. There was no milk, no yogurt, ROTTEN bananas... Maybe the person who is doing the breaskfast need to be moved to housekeeping because that person is doing a poor job representing Hilton. Also they have changed the cup for getting coffee and they only havehot water for coffee or tea. You can not have a cup of water. Customer services at the desk is outstanding!! House keeping has im... read more
Hampton Inn-82nd Street, Indianapolis-Would not stay here again. This is a Hilton property and either they have lowered their standards and will accept anyone as a Hilton property or they desperately need to review this hotel personally!
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