Avalon Memory Care

Greg Patrick 

on Google

a month ago

An elderly relative was a resident here from 2024 into early 2025. Overall, the caregivers were compassionate and caring, and the Manager and Director were very responsive to all my requests. I'm convinced that Avalon Memory Care in Irving TX does the best that they possibly can given their resources and staffing. But my experiences here suggest that more caregivers are needed at this facility to help deal with some of the residents that need more attention or a higher level of care. I think that more caregivers could help r... read more

Jo Jackson 

on Google

5 months ago

I had concerns about how patients are managed at this facility. There appear to be misCommunication between staff and management also seemed lacking. What stood out most was that these concerns did not appear to be addressed by management, even when they were brought up. This created an environment where patient care and safety felt at risk. I hope improvements are made, but I would encourage families to stay involved and ask questions about the level of care their loved ones are receiving not once at day but every day. For ... read more

malcolm harp 

on Google

a year ago

0 stars .. came to visit a aunt & she had the same dirty clothes on from Tuesday … look like hasn’t showered ! Nobody spoke English , only 1 lady was helping (the sister ) ! They didn’t let us in the room after she showered ! 1 star only for the lady helping 

Mattie Vonderhaar 

on Google

a year ago

Avalon memory care in Irving took amazing care of my grandmother. She was in bad shape before we moved her there. They were very attentive to all the residents and kept a close eye on them. My grandmother was always clean, fed and taken care of. They take the residents outside to get fresh air and also have entertainment. The place is really secure as well. I wish I would have moved my grandmother in sooner! When it was time for hospice, they worked well with the hospice care. Communication was great. Facility was always cle... read more

Gwen Craig 

on Google

2 years ago

My brother became a resident of Avalon Memory Care on March 15, 2024. He has received excellent 24/7 care. I have witnessed the staff treating him and other residents with a great deal of respect. Whenever I communicated a need for him, it was quickly met. He was quickly referred for Hospice Care and was able to receive the medical care that he needed. Sadly, my brother passed away on August 12. He died in the early morning hours and while I was not there, a staff member sat with him until he passed into his Savior’s arms. I... read more