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Avalon Dog & Cat Hospital
- Veterinarians
- Charleston, WV
About this business
Specialties Avalon Animal Hospital, PLLC owned by Dr. Thomas Homan, is a small and personal veterinary practice with caring and knowledgeable staff who strive to provide excellent pet care services for your dog or cat. Turn to Avalon Hospital when you require veterinary services, vaccinations, surgeries, dental care, or boarding and grooming services for your pet. The best way to make sure your cute pet looks healthy and clean is by grooming them regularly. When you need to trim your furry friend's fur or clean their ears, t... read more
Location details
712 MacCorkle Ave SW, Charleston, WV, 25303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Reception Staff is extremely rude and condescending. I have been going to Avalon for 40 years and will not be going back. After the way I was treated the receptionist should be fired.
RecommendedKnowledgeable staff and doctors, helpful, easy to work with and talk to.
Unprofessional front staff.
https://www.facebook.com/100000192962600/…/2777804735569265…
The office staff is not friendly and not pet centered. They make it very difficult to reach out to the doctors. Very judge mental and talk about patients in the waiting area in front of other patients among staff. I was unable to get an appointment and follow up ended on my dogs eye infection and as a result the eye has to be removed. I tried to get lab results and was unable to in a timely manor refused to schedule an appointment without those results. When I saw Dr Homan in the office he was shocked the eye was worse and h... read more
I take all 3 of my dogs and all 3 of my.kittens to see them. staff is very friendly and has helped me in any way possible.
Was charged $40 just to see if they would schedule my cat for another appointment. They didn’t do anything except take her temperature. This places seems like it would be fine for regulars but the vet was not very friendly towards me, seemed annoyed that I would even bother. I left feeling very defeated and at a loss for help with my elderly rescue cat. (Also it seems very unprofessional that your staff is arguing on your page with clients instead of resolving situations privately.)
I love how they hang up on people after questioning them about why they need a call back phone number EVERYTIME i call in to check on my dieing cat after few hours of WAITING for them to call me back. My number is on file, i filled out thier who to call sheet when I left Saturday i give them my number EVERYTIME i call in... yet i question why i need the lady hangs up the phone. I have gone to you all since mid 90s with all my pets...
I took my friend there with his 16 year old dog she got to where she couldn't walk,see,or hear,he had to have her euthanized.Dr. Smith was very rude,he gave her a shot to relax her walked off and after she relaxed my friend asked Dr Smith to go ahead and do it and he said I'll be there when I get ready.VERY inconsiderate to someone loosing a dog they have had for 16 years never take another pet to Avalon or recommend them to anyone
Frequently asked questions about Avalon Dog & Cat Hospital
How is Avalon Dog & Cat Hospital rated?
Avalon Dog & Cat Hospital has a 4 star rating with 267 reviews.
When is Avalon Dog & Cat Hospital open?
Avalon Dog & Cat Hospital is open now. It will close at 6:00 p.m.
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