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Avalara
- Finance
- Centennial, CO
About this business
Location details
6465 Greenwood Plaza Blvd #200, Centennial, CO, 80111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We have been an Avalara customer since 2017 and, until this year, were generally billed around $266 annually, with only modest increases. In 2025, however, our renewal invoice suddenly jumped to $2,808.69 — more than ten times what we had previously paid.The billing process was confusing and, in my opinion, misleading. The invoice included three different dates (Service Period: 7/26/25–7/25/26, Invoice Date: 7/28/25, and Due Date: 8/12/25), which caused me to misunderstand when our renewal actually went into effect. In addit... read more
The Zero Star reviews are correct! I tried multiple times to get them to cancel a subscription that I did not want but they are still billing me. They have threatened to send this to a collection agency if I don’t pay. They are unethical! Avoid this business if you can! 6-5 update: It took this Google review but they refunded my money. Changing to 2 stars
The Zero Star reviews are correct! I tried multiple times to get them to cancel a subscription that I did not want but they are still billing me. They have threatened to send this to a collection agency if I don’t pay. They are unethical! Avoid this business if you can!
I cannot recommend Avalara to anyone. If you are considering using their services, please read this review carefully to avoid the nightmare my small business has endured. Avalara provides sales tax compliance software—an essential, time-sensitive service for any business. In 2021, we upgraded to Shopify Plus specifically to use Avalara’s Avatax at the recommendation of our CPA. This program promised unlimited transactions for $250/month. Now, Avalara claims this is false, asserting they can charge us per API call. They are c... read more
Horrible. My business is closed down and they still proceeded to charge my card and I am going on 10 days now and multiple calls to support trying to get a refund. This has to be some type of FTC violation, i gave them notice and my business is closed so why have you not refunded me!?
Frequently asked questions about Avalara
How is Avalara rated?
Avalara has a 2 star rating with 20 reviews.
When is Avalara open?
Avalara is open now. It will close at 5:00 p.m.
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