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Avalara
- Finance
- Centennial, CO
About this business
Location details
6465 Greenwood Plaza Blvd #200, Centennial, CO, 80111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The Zero Star reviews are correct! I tried multiple times to get them to cancel a subscription that I did not want but they are still billing me. They have threatened to send this to a collection agency if I don’t pay. They are unethical! Avoid this business if you can! 6-5 update: It took this Google review but they refunded my money. Changing to 2 stars
The Zero Star reviews are correct! I tried multiple times to get them to cancel a subscription that I did not want but they are still billing me. They have threatened to send this to a collection agency if I don’t pay. They are unethical! Avoid this business if you can!
I cannot recommend Avalara to anyone. If you are considering using their services, please read this review carefully to avoid the nightmare my small business has endured. Avalara provides sales tax compliance software—an essential, time-sensitive service for any business. In 2021, we upgraded to Shopify Plus specifically to use Avalara’s Avatax at the recommendation of our CPA. This program promised unlimited transactions for $250/month. Now, Avalara claims this is false, asserting they can charge us per API call. They are c... read more
Horrible. My business is closed down and they still proceeded to charge my card and I am going on 10 days now and multiple calls to support trying to get a refund. This has to be some type of FTC violation, i gave them notice and my business is closed so why have you not refunded me!?
Avalara provides absolutely no customer service or account management. Employees seemed trained to avoid answering emails or scheduling calls to be responsive to customer issues. The company must be financially strained because they are quick to bill you even if it’s erroneous. We have been trying to get an erroneous billing issue sorted out for months & we are continually ignored by everyone at Avalara. A phone call following up the issue & trying to understand the issue would be helpful. We had a call a month ago with our ... read more
Frequently asked questions about Avalara
How is Avalara rated?
Avalara has a 2.1 star rating with 19 reviews.
When is Avalara open?
Avalara is closed now. It will open tomorrow at 8:00 a.m.
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