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Autumn Trails Veterinary Center

4.6

About this business

Specialties Open 8am to 8pm 7 days a week. Urgent Care. Walk-ins Welcome. General Practice. Dog and Cat Boarding. History Established in 2015. Autumn Trails Veterinary Center was formally Hydraulic Road Animal Hospital. Veterinarian Dr. Jennifer Cardoza and Practice Manager Emily Allen purchased it in 2015. Meet the Business Owner Emily A. Business Owner We opened ATVC to provide excellent medicine with convenient hours. Our passion and love of veterinary medicine shows in everything we do. We love our patients and clients. ... read more

Location details

2407 Hydraulic Road, Charlottesville, VA, 22901, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.6707 reviews
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Maria T.'s profile image
Maria T. 
2 years ago

This should be a - 0 stars. I took my dog for emergency on Saturday, Dr. Yvette Burke saw her and sent my dog home with pain killers. The bill was $1038. A few hours after getting home I realized my dog was dying. I took her to Greenbrier Emergency were she was immediately put in ICU and diagnose with acccute necrotizing pancreatitis. My dog died the Tuesday morning. Two days later. DON'T TAKE YOUR PET TO AUTUMN TRAILS EMERGENCY HOSPITAL IF YOU LOVE YOUR PET. WHAT A MISDIAGNOSE. I LOST MY 6 YEAR OLD BABY (DOG)😭😭😱 

Tara Haisenleder's profile image
Tara Haisenleder 
recommend  Recommended
4 years ago

We were in a pickle during the COVID pandemic with our 3 yr Great Dane who needs surgery ASAP. Autumn Trails welcomed us with open arms and have gone above and beyond to help us get what we need. I'm just truly amazed by their care for our puppy and customer service. 100 out of 10 reccomend 

Donna D.'s profile image
Donna D. 
4 years ago

I would agree that it is decent practice. However, a tech outright lied to me. She told me that they didn’t pluck ear hair because they are not licensed for grooming. There is NO licensing of groomers in the state of Virginia.  

Michael J Mo's profile image
Michael J Mo 
recommend  Recommended
4 years ago

After two visits with my daughters guinea pig that was pretty bad off and passed away, they called my wife to get my daughters name and sent my daughter some flowers with a little teddy bear. Truly going above and beyond. Thank you Autumn Trails!!! 

Wendy Melville Wentz's profile image
Wendy Melville Wentz 
4 years ago

Had a 5:00 appointment. I called when I arrived. Was told someone would be out. At 5:30 no one had come out. I called again & asked when would someone be out. I was told “not sure but should be soon”. At 5:45 I left. Very disappointed !! 

Business response:

@Wendy Melville Wentz we are so sorry you had such a bad experience with us. Our main goal is to deliver excellent care and services to not only your pet but also to you. We missed the mark concerning your appointment time and are very sorry for that. Things are sometimes unpredictable with veterinary medicine; This is especially true for an urgent care center. However our appointments rarely run on such a delay. We again apologize for not communicating and apologizing for this while you were waiting for your appointment. If... read more

Ashley Botkin's profile image
Ashley Botkin 
recommend  Recommended
4 years ago

One day I had a cat emergency and they were able to take him and watch him for me while I had class. They were so kind and treated my cat so well that I had to keep going back. I don’t live in Charlottesville anymore but I make the trip back just for my cat’s check ups because I love this place so much. 

Robane Beroza's profile image
Robane Beroza 
recommend  Recommended
4 years ago

Compassionate and caring. I feel confident in the care that Autum Trails provides! 

Beth Lucas's profile image
Beth Lucas 
recommend  Recommended
4 years ago

The veterinarians and staff truly care about your fur babies. They are caring professionals and I would recommend them to anyone. They go a step beyond by not only caring for your pets, but the family as well. 

Business response:

Thank you so much for this sweet comment and recommendation Beth! We love serving you and your family! ❤️ 

William Twigg's profile image
William Twigg 
recommend  Recommended
4 years ago

the people where very nice 

Frequently asked questions about Autumn Trails Veterinary Center

How is Autumn Trails Veterinary Center rated?

Autumn Trails Veterinary Center has a 4.6 star rating with 707 reviews. 

When is Autumn Trails Veterinary Center open?

Autumn Trails Veterinary Center is closed now. It will open at 8:00 a.m. 

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