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AutoZone Auto Parts
- Automotive
- Richmond, TX
About this business
Location details
19331 W Bellfort Blvd, Richmond, TX, 77407, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 10:00 p.m. | |
| Tue | 7:30 a.m. to 10:00 p.m. | |
| Wed | 7:30 a.m. to 10:00 p.m. | |
| Thu | 7:30 a.m. to 10:00 p.m. | |
| Fri | 7:30 a.m. to 10:00 p.m. | |
| Sat | 7:30 a.m. to 10:00 p.m. | |
| Sun | 9:00 a.m. to 9:00 p.m. |
Been an Autozone customer for over 20 years but this exact location has driven me to order parts online. The parts offered are nothing special you can get the same quality off of Amazon. I came to this location to buy parts and support a local brick and mortar business but get the worst customer service full of attitude. This location is terrible, order online or go to Orielys. Don't waste the money here.
I had been going to AutoZone for 22+years, but I guess I will have to stop going here for parts. 9 out of 10 employees are very rude and disrespectful. They seem to hate their job so much and they take it on customers. A few weeks ago I bought an alternator and came home spent a day to put it in. Once I turn on the car I came to hear a metal rubbing on metal sound. I end up spent another haft a day to take it back out and try to see if I can get a replacement or return it. The store I bought it from doesn’t have another one ... read more
My experience at this location was nothing short of amazing!!! I had a battery issue and need it to be replaced and Elijah helped me from start to finish. He was very patient, extremely helpful, and he explained things in way way that was very easy for me to understand. The customer service that Elijah provided was above and beyond greatness. I really felt appreciated as a customer and now this location is my ‘Go-To’ for my car parts. Thanks for everything Elijah and Auto Zone!
I went there on November 3, 2025, and I had gotten a drill machine type of thing and a bunch of other stuff. When I got home and I opened the drill machine, there was no battery included. So the next day, I go and a guy starts helping me. When he opens it, he sees there is no battery. And I tell him that there was no battery when I got it. And there was an old lady. She came into the discussion and started being rude to me and thought that I had taken out the battery. She was straight up rude. So at the end, they did refund ... read more
I visited this AutoZone location this evening to purchase a new battery. While speaking with an employee for assistance, I noticed the store manager preparing to close and appearing visibly upset about my late arrival. I chose to ignore it and continued my conversation, as I was trying to complete my purchase quickly and respectfully. During this time, the manager repeatedly gave my younger brother (an 8 year old) unprofessional and disapproving looks before telling him not to touch anything even though he was simply touchin... read more
Frequently asked questions about AutoZone Auto Parts
How is AutoZone Auto Parts rated?
AutoZone Auto Parts has a 4.3 star rating with 166 reviews.
When is AutoZone Auto Parts open?
AutoZone Auto Parts is open now. It will close at 10:00 p.m.
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