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42832 NY-12, Alexandria Bay, NY, 13607, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 7:00 p.m. | |
Tue | 8:00 a.m. to 7:00 p.m. | |
Wed | 8:00 a.m. to 7:00 p.m. | |
Thu | 8:00 a.m. to 7:00 p.m. | |
Fri | 8:00 a.m. to 7:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | 9:00 a.m. to 5:00 p.m. |
Usually quick shipping. Warranteed parts, good prices
Before order parts make sure talk to them because the website for some car show wrong parts and when you order they won't accept there fault and won't return the part and they ask you to pay for return your part, They really have a bad policy for return parts.
Worst customer service and returns my mother and I have ever had to deal with in my life. They gave us a run around, made it impossible to return, receive credit for, or swap my part for the correct one. They have made the process extremely difficult to get a representative and when we do make contact over email it’s dismissive and unhelpful. Don’t buy from them.
DO NOT ORDER ANYTHING FROM THIS COMPANY THEY SEND THE WRONG STUFF MAKE YOU PAY FOR RETURN SHIPPING THEN ALSO CHARGE 20% RESTOCKING FEE FOR THEM MESSING UP AN SENDING STUFF THAT DOESNT FIT. IDC HOW CHEAP THIS PLACE IS THEY WILL BURN YOU AN YOU WILL PAY MORE.
You shipped the wrong part and did nothing but make excuses. You keep the $20 that would have made it right and I'll take my future orders elsewhere.
AutoShack Auto Parts has a 4.6 star rating with 2,790 reviews.
AutoShack Auto Parts is open now. It will close at 7:00 p.m.
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