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AutoPROVED
- Used Car Dealers
- Allentown, PA
About this business
Thank you for choosing AutoPROVED! Your FIRST step to CREDIT! Take a deep breath; you ve come to the right place. Great credit, bad credit, no credit? Regardless of your situation we re here to get you into your next car for the best price with the best rate! Our rates start at 1.49% and terms to 84 months! Prices look to good be true? BELIEVE IT. We are priced to sell. NO GAMES! Our vehicles sell fast so please call ahead to confirm availability! Ask about our Warranty Service Contracts!! Not happy with your purchase? Bring... read more
Location details
1081 E Congress St, Allentown, PA, 18109, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Horrible customer service. Went to see a car that wasn’t there on a Sunday. Inquired about the car which they said the had just bought at auction. When I was emailed inquiring about my interest in it I asked ( I responded immediately…within minutes. Asked them about the same car they sent the email about. Car sold!!! Waste of my time!
Business response:
In this market unfortunately for many when others see a great deal they don't wait they just drive to that dealership and purchase like your scenario. Thankfully the only time you wasted was the email you sent in regards to the availability of the vehicle.
Price is only for people who live in that small town..add $1k-$2k if you don't live there, as they won't tell you that until you waste time & gas driving to them. Make sense to advertise the REAL price on this NATIONAL website and then deduct discount for your LOCALS.
Business response:
All online pricing includes all incentives/rebates when everyone advertises, including manufacturers. It would make more sense to ask what the total price would be prior to wasting time or gas in any situation. Our website clearly goes over all pricing in the disclaimer like all dealerships and any third party vendor advertising our vehicles clearly states to contact the dealer for pricing or additional charges. Although we disagree that the Lehigh Valley is small with over a million residents, we want our community to have ... read more
Quick, painless, straight forward. All dealerships should strive to be like Autoproved
I had a good experience at this dealership. Kevin was very helpful and professional while helping me purchase my new vehicle!
Friendly and helpful sales rep
Prompt service and curtesy. Will possibly close the deal this week. Closed the deal on Wednesday 2/9/2022. Smooth transaction. I wish all car dealers were this great to deal with. I bought a 2012 Jeep Patriot Latitude from AutoPROVED Salesperson Josh Echard. I found my deal on Car Gurus. Thanks Car Gurus!!!
Good
I went there to purchase a car ,previously spoke with Elizabeth, and she told me as advertised price is best I can get but when I get there they increase price by 1k plus fees .Wait of time going there ,I drive over 2h one way
Business response:
Sir, we have nothing marked in our system as visiting our store. We fully disclosed the total price to purchase the vehicle prior to you leaving your house to make a trip for the Kia Optima which we are certain are abundant during the course of your drive here. We specifically give a discount to the Lehigh Valley for this reason, our pricing is aggressive and want our community to have the first chance at it.
They ran my credit without my approval. Ignored my request for a copy of the sales agreement and employed stall tactics.
Business response:
We would have to disagree with your review, credit can only be run with the person inquiring about financing by giving the dealership confidential information only the customer would know. An example would be the social security number, if the customer would not want their credit run why would they give the dealership that information?
Frequently asked questions about AutoPROVED
How is AutoPROVED rated?
AutoPROVED has a 4.6 star rating with 3,489 reviews.
When is AutoPROVED open?
AutoPROVED is open now. It will close at 7:00 p.m.
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