This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
AutoPROVED
- Allentown, PA
About this business
Location details
1081 East Congress Street, Allentown, PA, 18109, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I had a very disappointing experience with this dealership. The salesman was rude and kept contradicting himself throughout the process. The pricing and financing information kept changing, and I never got clear, consistent answers to my questions. It made the entire experience frustrating and unprofessional. To make it even more disappointing, the car was exactly what I had been looking for for months, and I already had a preapproval through my bank. I was fully prepared to buy it, but I just couldn’t bring myself to give m... read more
Business response:
We apologize for any confusion. Our pricing is displayed transparently and is available for all customers. Once a lender provides an approval, the terms and APR may result in changes to the available financing options. Most of our customers appreciate this level of transparency, so we're sorry to hear your experience was different. Additionally, we were unable to locate a recent customer profile in our system under the name Myah. If you visited us under a different name or co-applicant, please let us know so we can look in... read more
Rachel helped me and my wife through the whole process ! It was actually quick and very easy . I’d shop with them again !
Business response:
Thank you so much for the wonderful review, it was a pleasure being able to assist your family!
The process was easy and nice not having to haggle price.
I was ready to buy a 2020 Honda Accord Touring 2.0T with a $28,000 bill of sale in hand. I had reviewed the history and was prepared to move forward. While in a work meeting, I couldn’t call right away to place a deposit, so I sent a lighthearted message: “If you knock some money off, I’ll step out and call now.” Instead of a professional reply, the GM sent condescending texts, saying he didn’t want to “take chances” on a buyer like me and implying I’d argue over minor issues. When I addressed his tone, he ended things with... read more
Business response:
We appreciate the opportunity to respond and clarify what actually occurred in this situation. The customer referenced a 2020 Honda Accord Touring 2.0T and was provided a bill of sale reflecting agreed-upon purchase terms. After accepting those figures, the next step—consistent with normal dealership procedure—was to secure the vehicle with a deposit so it could be removed from the market. However, after agreeing to the pricing structure, the customer then stated he would only step away from what he was doing to place the de... read more
Good experience but the battery in my key was dead
Overall was a good experience.
Clear and cons ice process. Friendly and helpful staff. Go there!
Very helpful and thorough, with consistent follow-up to ensure I was informed at every step of the process
Frequently asked questions about AutoPROVED
How is AutoPROVED rated?
AutoPROVED has a 4.5 star rating with 142 reviews.
When is AutoPROVED open?
AutoPROVED is open now. It will close at 7:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com