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AutoNation USA Plano
- Automotive
- Plano, TX
About this business
Location details
4051 W Plano Pkwy, Plano, TX, 75093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
We purchase a ***** Pilot 2016 on Saturday, I requested they retain my trade in for the 5 days in case I had to return the car if my mechanic found anything wrong with the car. I got a verbal confirmation they would. I drove it Sunday and had some concerns, took it to our mechanic Monday he said it had transmission issues and to return the vehicle. I called *********** to let them know I would be returning it, they said my trade in was on a truck to ******* to an auction and could not get it back. We requested they provide u... read more
Stay away from this unethical dealership, I drove 3 hours to this dealership with a guaranteed offer. When I arrived to start paperwork they gave me an invoice 2k higher than what they were advertising, second they tried to charge me tax on my equity check and 3rd when we were doing the paperwork on the deal, they had another customer test driving the car, I then walked away from the deal and this dealership as fast as I could. Very poor customer service, stay clear of this place and check your paperwork all the way thru the... read more
My Review of AutoNation USA Plano Purchase and Initial Experience I recently purchased a used car from AutoNation USA Plano. The sales staff were friendly, and the buying process was straightforward. They walked me through the vehicle history and financing options.Issue and Response Five days after driving off the lot, I began hearing a clanking and popping noise under the car. Naturally, I was worried about repair timelines and refund policies. I returned to the dealership to express my concerns. Admittedly, I was a bit con... read more
This review details my highly negative experience with AutoNation, citing significant issues related to loan account information, license plate processing, and customer service. I experienced **********************'s failure to provide necessary loan account details, which made it difficult to pay my bills. I also found them negligent in ensuring timely delivery of my permanent license plates, leading to expired temporary tags. This negligence, I assert, resulted in my vehicle being ticketed and towed, with no reimbursement ... read more
Frequently asked questions about AutoNation USA Plano
How is AutoNation USA Plano rated?
AutoNation USA Plano has a 4.4 star rating with 1,320 reviews.
When is AutoNation USA Plano open?
AutoNation USA Plano is closed now. It will open at 9:00 a.m.
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