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AutoNation Hyundai O'Hare Service Center
- Automotive
- Des Plaines, IL
About this business
Location details
1509 S River Rd suite a, Des Plaines, IL, 60018, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | 7:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I have been a Hyundai owner for many years. I have also been to most of the local Hyundai Service Centers at some point. AutoNation is by far the BEST service I have received. My agent was knowledgable, courteous and very responsive. My service was performed flawlessly and promptly. This is my new home for any Hyundai service needs I have.
Mathew was nice but the process of a tire change took the whole day. I dropped it off 9 in the morning and it was done by end of the day so I had to pick my car up the next day. Also not to mention when I arrived to the service desk there were 3 people and no one was greeting me after standing there for 5 min. And when I was finally greeted a gentleman said with annoyed voice “did you need something?” Of course I need something I was there to pick up my car. He proceeded to grab the paper threw it on the desk and told me to ... read more
Service department here is absolutely atrocious! Matthew is the only associate that listens and tries to help & the only reason I gave it one star otherwise it would’ve be a 0 star rating! The manager, Andy, is rude and condescending. He doesn’t listen to his customers and even when his own employee test drives and replicates what you are saying, he says he can’t replicate it & never services the car nor put it on machines to diagnose it. You have to be firm and have hours and not leave until you show him what the problem is... read more
I had a poor experience at AutoNation Hyundai when I went for an oil change for my 2023 Kona. I was presented with $1000 dollars of additional services. When asked about what they were , one was already completed the last time and one was not really needed. After two and a half hours, on my way out, my service advisor, Nina, told me I needed a new battery for an additional $400. I had my battery checked by a mechanic and it tested perfectly fine. Then the manager then emailed and said I did need a new battery because it wasn... read more
Frequently asked questions about AutoNation Hyundai O'Hare Service Center
How is AutoNation Hyundai O'Hare Service Center rated?
AutoNation Hyundai O'Hare Service Center has a 4.4 star rating with 338 reviews.
When is AutoNation Hyundai O'Hare Service Center open?
AutoNation Hyundai O'Hare Service Center is open now. It will close at 6:00 p.m.
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