AutoNation Collision Center Spring

Jeanine R. 

on Birdeye

2 years ago

I only gave this shop one start because I had at least pick one. This shop does not deserve a star at all! Do yourself a favor and do not take your automobile to the AutoNation Collision Center in Spring. Take your vehicle to the AutoNation Collision Center Houston North on 1-45 and 1960. When I had the vehicle towed to the shop on 5/7/22, I was advised that the vehicle would be taken apart on 5/8/22 and that an estimate would be timely provided to Allstate. Unfortunately, this was not the case. When my adjuster firs... read more

L W. 

on Birdeye

2 years ago

I took my daughter's car to AutoNation body shop in Lake Worth and they fixed the car but after we got home we noticed there was a new damaged area on the vehicle that was not there when we took it to the shop. Looks like someone dropped a wrench on the pillar on the side of the windshield. I immediately called the shop and spoke with Pam, one of the estimators that worked with us and she just dismissed everything I was saying and said she took pictures "when the car was brought in." I advised that I wanted to speak to a man... read more

Jere W. 

on Birdeye

3 years ago

This is the absolute most unprofessional and irresponsible business I’ve ever worked with. My vehicle was involved in an accident and we had it towed to Autonation Collision in Spring. Jesse Vega was the consultant who did the intake. My first problem is the lack of communication, not returning phone calls, and making promises then not following through. My second problem is the poor work done by this establishment. When we picked up the car, the air box and intake was installed upside down, they had discarded and thrown awa... read more