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Automax Ford Service

3.1

About this business

Location details

3301 E Central Texas Expy, Killeen, TX, 76543, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat7:30 a.m. to 6:00 p.m.
SunClosed
3.134 reviews
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Candace Vineyard's profile image
Candace Vineyard 
on Google
a month ago

This has to be the rudest dealer ship I’ve ever gone thru.i bought a 2018 volks wagon golf gti from them.it was in perfect condition it seemed when i drove it off the lot late 2023.4 months after owning this vehicle it started having major issues.and im not talking small issues.it literally stopped driving when you pressed on the peddle.when i tried taking it in they said they could no work on it due to after market parts which is bull shit because they sold me this car not making me aware of after market parts put on by the... read more

Earl Smith's profile image
Earl Smith 
on Google
6 months ago

I had an excellent experience at the Killeen Automax Service Center, thanks to Paula, my Service Center representative. She went above and beyond to ensure my visit was smooth and hassle-free. Paula was incredibly helpful in coordinating with CarShield to get my warranty taken care of, saving me a lot of time and effort. She kept me informed every step of the way and even sent me a video showing the services my vehicle needed, which was such a nice touch. It gave me confidence in the care and attention my car was receiving. ... read more

Laquandria Bradley's profile image
Laquandria Bradley 
on Google
a year ago
Synetta M Peete's profile image
Synetta M Peete 
on Google
a year ago
Phillip Browne's profile image
Phillip Browne 
on Google
a year ago

I dropped my vehicle off for warranty work on a Friday, and my service advisor said she would text me every day with status updates. I didn't hear "ANYTHING" until Wednesday after I complained. I tried calling my service advisor every day but kept getting her voice-mail. Calling the service department did me no good because they kept pushing me off on someone else who would never call me back. On that following Wednesday, I called and complained, and then suddenly, my F-150 was ready. I will never take my vehicle there again... read more

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Frequently asked questions about Automax Ford Service

How is Automax Ford Service rated?

Automax Ford Service has a 3.1 star rating with 34 reviews. 

When is Automax Ford Service open?

Automax Ford Service is open now. It will close at 6:00 p.m.  

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