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Autoland Chrysler Jeep Dodge Ram
- Automotive
- Springfield, NJ
About this business
Location details
170 Route 22 East, Springfield, NJ, 07081, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Another great experience with this service team. Minimal wait, excellent care and I drove away knowing that everything is as it should be.
I used to go to a different closer Dodge for service and had nothing but horrible experiences. We decided to try Autoland. The service is top notch. Constant updates and communication. Efficient, friendly and both visits the reps were above and beyond (Angelina & Joseph). Highly recommend.
Looking through the reviews, I noticed the dealership seems to give the exact same generic response to nearly every negative review. It comes across as very automated and impersonal. Instead of actually addressing people’s concerns, the responses just mention that “other customers had five-star experiences” and provide a phone number. That kind of response doesn’t make customers feel heard or valued it makes it seem like complaints are being brushed off with a copy-and-paste template. If customer service is truly important, ... read more
I called requesting copies of my finance and service contract documents for my 2019 Jeep Grand Cherokee purchase, and unfortunately the interaction was very unpleasant with Orin McKay. I was simply trying to understand what optional products and coverage I purchased, but I was treated as if I was being difficult for asking basic questions. The representative repeatedly misspelled acronyms and then denied saying them incorrectly, which made the conversation even more confusing. When I explained that my bank did not have the d... read more
Frequently asked questions about Autoland Chrysler Jeep Dodge Ram
How is Autoland Chrysler Jeep Dodge Ram rated?
Autoland Chrysler Jeep Dodge Ram has a 3.9 star rating with 1,023 reviews.
When is Autoland Chrysler Jeep Dodge Ram open?
Autoland Chrysler Jeep Dodge Ram is closed now. It will open tomorrow at 9:00 a.m.
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