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Autocrib

2.0

About this business

Location details

2882 Dow Ave, Tustin, CA, 92780, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.01 review
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Richard Pelletier's profile image
Richard Pelletier 
a month ago

I manage a parts warehouse and an assembly line, and we have three Autocrib-type dispensers. Aside from the absolutely terrible support, the machine itself isn't bad, but it's not great either—just pretty average. We’re currently replacing these units with MATRIX MAXI and MATRIX WIZ machines, which are much better suited to our needs, easier to use, offer better support, and so on. For a company affiliated with Snap-On, this is very, very run-of-the-mill. 

Thomas Custer's profile image
Thomas Custer 
a year ago

Mitchell was very professional and thorough. Great to work with! 

Andrei Tomoiaga's profile image
Andrei Tomoiaga 
2 years ago
Anonymous's profile image
Anonymous 
2 years ago
Dave Chap's profile image
Dave Chap 
2 years ago

WORST CUSTOMER SUPPORT EVER. WILL NEVER, EVER BUY PRODUCTS FROM AUTOCRIB AGAIN. SUPPORT ARE NOTHING BUT IMMATURE AND TALENTLESS CHILDREN WHO BLAME CUSTOMERS FOR THEIR OWN SHORTCOMINGS. WE BOUGHT A $60,000 SYSTEM OVER A YEAR AGO AND ITS STILL NOT INSTALLED OR WORKING AS PROMISED BY THEIR SALESGUY. THEIR LOW-PAID CUSTOMER SUPPORT AGENTS (PER THEIR OWN EMPLOYEES REVIEWS ON GLASSDOOR) HAVE ZERO TECHNICAL EXPERTISE, READ FROM SCRIPTS AND TREAT CUSTOMERS ABRASIVELY WHEN WE REACH OUT FOR ASSISTANCE. Absolute bottom of the barrel cu... read more

Frequently asked questions about Autocrib

How is Autocrib rated?

Autocrib has a 2 star rating with 1 review. 

When is Autocrib open?

Autocrib is closed now. It will open on Monday at 9:00 a.m. 

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