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Auto Simple - Cleveland
- Automotive
- Cleveland, TN
About this business
Location details
440 3rd St SW, Cleveland, TN, 37311, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
My experience with Auto Simple was okay at first when buying the vehicle, and the process to get approved was fairly easy. However, after getting the loan, things became much more stressful. If you’re even a day late on a payment, they start calling and hounding you pretty aggressively. In my experience, being a week late puts you at serious risk of them talking about repossession quickly. It feels very high-pressure once you’re financed through them.
If I could give you a zero I would 2 months since my car has been paid off and still not title
TL;DR- they will treat you like crap, let mechanics break your car and not fix it even under warranty, won’t do work you agree to but won’t tell you. Sells lemons. Don’t buy here. DO NOT BUY HERE!! They treat you like crap and while “fixing” your car they will break or let something get stolen off your car and not do a single thing about it. They laugh in your face and send you home and tell you you should be grateful to have a car at all. I have only had my car since December 2023 and it’s had to get the transmission replac... read more
While I’ve had no major issues with the vehicle itself, my experience with the staff at this location has been extremely disappointing and unprofessional. I’ve consistently worked to keep my payments up, even during difficult times. Though not always paid exactly on the due date, my payments have always been made. Despite this, the treatment I’ve received has been lacking in empathy, professionalism, and basic human decency. One employee, Angie, went as far as to insult my character and family, saying my mother did a horribl... read more
I left a review a few months ago but I’m leaving another to just warn people again from buying from this place. Firstly my car is only valued at 5000 dollars so tell me why I’m paying above 20,000 for it. Secondly in the first year of owning the car I’ve had to spend over 1000 on repairs and now the engine is blown. Third on the due date of payment if it is not received by 9 am they will spam call you til you answer. My husband works 12-15 hour shifts he is a department supervisor he doesn’t have the time to answer the phone... read more
Frequently asked questions about Auto Simple - Cleveland
How is Auto Simple - Cleveland rated?
Auto Simple - Cleveland has a 4.6 star rating with 528 reviews.
When is Auto Simple - Cleveland open?
Auto Simple - Cleveland is open now. It will close at 7:00 p.m.
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