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Auto-Owners Insurance Co
- Insurance
- West Des Moines, IA
About this business
Location details
1621 W Lakes Pkwy, West Des Moines, IA, 50266, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Our experience with Auto-Owners Insurance claims handling (Tammy Trueblood & Alicia Burnett) has been extremely frustrating and disappointing. One of their insured drivers caused an accident that totaled our vehicle and injured my wife. 100% of the liability was admitted at the scene by the driver, the driver’s family, and law enforcement. Auto-Owners Insurance eventually accepted fault as well — but not without resistance. Despite that, dealing with the Auto-Owners Insurance claims process has felt like a constant uphill ba... read more
Very quick & efficient.
Customer Service is slow to nonexistent. They said they mailed me a check for my claim on 1/22. It is now 2/4 and I have still not received it. My claims person is always out of the office and has not returning calls, emails or texts. Have left voicemail with others and no response.
Frequently asked questions about Auto-Owners Insurance Co
How is Auto-Owners Insurance Co rated?
Auto-Owners Insurance Co has a 2.9 star rating with 57 reviews.
When is Auto-Owners Insurance Co open?
Auto-Owners Insurance Co is closed now. It will open tomorrow at 9:00 a.m.
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