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Auto-Owners Insurance Co

4.1

About this business

Location details

6070 Newport Rd # A, Ste A, Portage, MI, 49002, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:30 p.m.
Tue8:00 a.m. to 4:30 p.m.
Wed8:00 a.m. to 4:30 p.m.
Thu8:00 a.m. to 4:30 p.m.
Fri8:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
4.163 reviews
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Marta Johnson's profile image
Marta Johnson 
a month ago

Kim was such a big help during a stressful time after our car was totaled. She worked quickly to get all the paperwork squared away and make a stressful time as easy as possible. Grateful for her and Auto-Owners insurance! 

Anthony Klein's profile image
Anthony Klein 
a month ago

I had a great experience working with AO West Michigan Auto Claims for two recent auto insurance claims. Deb helped my wife and I with a claim after our vehicle was totaled in an accident. She was very helpful, listened to our concerns, was patient as we dealt with issues with the police department, and made sure we were taken care of through the whole process. Deb is very professional and knowledgeable and she gave us a feeling of comfort through an overall unsettling experience. In addition, Lexi helped me with a recent cl... read more

Joseph Wolfe's profile image
Joseph Wolfe 
2 months ago

Prompt, courteous, and professional claims service! 

larry huff's profile image
larry huff 
8 months ago

It was nothing short of a very positive experience. I hit a deer on the way to work and I was pretty upset. I had a friend who had to go through a lot of time and arguing with their insurance company with a similar accident . I notified my local insurance agent and then I got a call from Kim and she set everything up for me. The Adjuster came to where I was to look at the vehicle And gave an estimate right then. I think the self check out at the grocery store is more complicated than filing and processing a claim with Auto o... read more

Tom Sprich Keller Williams's profile image
Tom Sprich Keller Williams 
10 months ago

Heather Martinez was very communicative, explained things well, was prompt and very accessible. We differed on the total loss value of my car and she allowed me to supply comps and service records to then adjust the value so I was more comfortable with the final value. She deserves 5 stars. 

Frequently asked questions about Auto-Owners Insurance Co

How is Auto-Owners Insurance Co rated?

Auto-Owners Insurance Co has a 4.1 star rating with 63 reviews. 

When is Auto-Owners Insurance Co open?

Auto-Owners Insurance Co is open now. It will close at 4:30 p.m. 

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