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830 Pleasant St # 201, #201, Saint Joseph, MI, 49085, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Absolutely horrible service. My claim was transferred here and am treated as just another number and they have put one roadblock after another in front of you offering no help. I have been a long time policy holder with auto owners and have absolutely nothing positive to say about them after a tornado hit my home. They have failed at every step.
Zero Stars!!!!!!!!! GO TO ANOTHER COMPANY. AUTO-OWNERS ST. JOSEPH IS ABUSIVE. Was awesome before covid... horrible post covid. We have been customers of Auto Owners for well over a decade and the first time we had a claim in 2016 our Adjuster was Christa. (PRE COVID) She was so kind and made everything easy and check came with no problems. Now (POST COVID) Holly Messenger is managing our claim. Mike Smith her boss made me cry on the phone, told me that he wasn't going to build my claim for me. I don't know how to "build a cl... read more
Hit a deer Monday morning and contacted my local agency (The Ken Bleeker Agency who also helped speed this along), the adjustor was out Tuesday (it was totaled), I got my title to my local agent Katie who sped it over to Blaine or Jody, I had my payment in my account by Thursday and the car was gone Friday morning. Not only that, but I got more than I expected for my car. OI had the pleasure of getting to have Blaine and Jody handle my claim and I have to say they, along with the KBA’s Connie and Katie, did a too notch job. ... read more
Was insured by them for 7-8 years. No accidents, no claims, not even a speeding ticket. I have paid my insurance ahead of time in 6 months increments the past 8 years as well. I got into a collision with a deere at 50-55mph on my 07 Honda Civic SI on Apr 5, 2022. My front end was wrecked and my vehicle began leaking dark fluid and coolant, and overheating. It was covered under comprehensive due to having the car fully covered as it is a collectible car at this point. 2 weeks later I had a surveillance appointment in Indianap... read more
Auto-owners Insurance Co. has a 2.9 star rating with 8 reviews.
Auto-owners Insurance Co. is closed now. It will open tomorrow at 9:00 a.m.
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