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Auto-owners Insurance Co.

4.2

About this business

Location details

494 Lake Murray Blvd, Irmo, SC, 29063, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.259 reviews
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Kimberly Y's profile image
Kimberly Y 
a month ago

The company does not live up to their “claims”posted on their website. I’m not insured with this company, but their insurer hit my car. Auto Owners acknowledged liability but has not compensated for the damages. Date of loss 9/9/25. It’s now 1/9/26. Lacks communication via email, via texts, or via phone. The “Track the claim “ feature does not work or is never updated. Not professional and lacks responsibility. My next step is BBB to report false advertisement. Do better. 

Michelle Denmark's profile image
Michelle Denmark 
2 months ago

Jason has been such a pleasure to work with! We have had such a great experience with Auto Owners! 

Tea Zee's profile image
Tea Zee 
2 months ago

As an Auto-Owners policy holder, I can't speak highly enough about my Branch Claims Representative, Jason Sanders. He represents Auto-Owners Insurance with Excellence in addressing every need and concern I have with my claim. He goes further than the extra mile to provide clear and comprehensive explanations and understanding of the technical issues regarding my claim, providing direction in order to resolve those issues and reach a positive outcome. Companies should be investing in their human resources rather than the tech... read more

Bay Roberson's profile image
Bay Roberson 
4 months ago

I had another good experience with Auto-Owners. My new truck was totaled when someone ran a redlight. Auto-Owners made the process easy and gave me a fair payout. They have the best customer service of any insurance company I've dealt with. 

Harley Shelton's profile image
Harley Shelton 
4 months ago

Jett was super helpful! Thank you! 

Frequently asked questions about Auto-owners Insurance Co.

How is Auto-owners Insurance Co. rated?

Auto-owners Insurance Co. has a 4.2 star rating with 59 reviews. 

When is Auto-owners Insurance Co. open?

Auto-owners Insurance Co. is open now. It will close at 6:00 p.m. 

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