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Auto-Owners Insurance Co

4.4

About this business

Location details

1160 Vista Park Dr, Timberlake, VA, 24551, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.469 reviews
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Beverly Scruggs's profile image
Beverly Scruggs 
a week ago

Chris Kirby, our insurance adjuster, handled our claim very quickly, efficiently, and professionally. He answered our questions in a timely manner and made sure we had the information we needed from start to finish. I highly recommend Chris to handle insurance claims with Auto Owners! Thank you Chris! The Scruggs Family 

mtock14's profile image
mtock14 
a month ago

Great customer service, walked me through the process of a total loss. Joey S is great. 

Steve Haddon's profile image
Steve Haddon 
a month ago

When I first reported my issue, Auto Owners, Matthew Henry, was on top of things. Matthew kept me posted on the process the entire time. I highly recommend Auto Owners as an insurance company because of Matthew. 

Cam Nguyen's profile image
Cam Nguyen 
a month ago

This is crap insurance!!! They may start off with lower premiums but they end up increasing it at renewal time. My car insurance increased by 40% at renewal time so I ended up switching to another company. I still have my homeowner’s insurance through Auto-Owners. In the 3 yrs. that I have been a customer, I filed 1 claim for hail damage to my roof. The claims adjuster returned my telephone calls 10% of the time. I was passed around to different adjusters. My claim was ultimately denied. Customer service constantly told me m... read more

Kristen Ehiem's profile image
Kristen Ehiem 
2 months ago

I had a great experience with my adjuster, Joey. He is fast, clear in his communication, and made the whole process smooth and stress-free. He handled everything quickly and kept me updated every step of the way. He also happily answered my 3,000 questions. Highly recommend! 

Frequently asked questions about Auto-Owners Insurance Co

How is Auto-Owners Insurance Co rated?

Auto-Owners Insurance Co has a 4.4 star rating with 69 reviews. 

When is Auto-Owners Insurance Co open?

Auto-Owners Insurance Co is closed now. It will open on Monday at 9:00 a.m. 

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