Auto-Owners Insurance Co's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Auto-Owners Insurance Co

4.5

About this business

Location details

1160 Vista Park Dr, Timberlake, VA, 24551, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.583 reviews
Select a rating
Debbie Ryman's profile image
Debbie Ryman 
2 months ago

When my mother passed away and was subsequently sued 4 months later, by someone that she didn't even hit in an automobile accident, Lisa Smith made a terrible situation tolerable. She was quick to respond and answered our many questions. You probably don't know how much you helped us. I'm actually crying in relief that 4 years later that this nightmare is over. Thank you so much, Lisa! 

Alphonse Sirica's profile image
Alphonse Sirica 
3 months ago

Melissa Johnson handled my wife's claim that dealt with her vehicle being totaled in an accident that involved a policy holder with Auto-Owners Insurance, Forest, VA. Both myself and my wife were extremely pleased with the outcome. It was great working with Melissa. She very efficiently and professionally handed our claim, as well as made the process uncomplicated. I also really appreciated her prompt responses, pleasant and understanding attitude, and very helpful assistance. She deserves a 5-Star rating. 

Bobby Harris's profile image
Bobby Harris 
3 months ago

Had to go to this company to handle a claim recently and although not my insurance carrier, I dealt with claims representative, a Ms Dray T. and she handled everything so smoothly and efficiently, if only all insurance reps could be like her . 

Doug Dupont's profile image
Doug Dupont 
3 months ago

I had a seamlessly integrated experience with auto-owners insurance when I had a claim on my Volvo XC 60 2019. Melissa Johnson fulfilled my claim within days and my check is already in the bank. I am so super excited to say that this is one of the best auto insurance companies I have ever used. They should be commended for outstanding service 

Duane Sweet's profile image
Duane Sweet 
4 months ago

I recently had the first auto policy claim in many years and Jaron Young guided me through the process brilliantly. He oversaw the damage appraisal, removal of my wrecked vehicle and claim settlement. He was always easy to contact, polite and personable. Five stars for Jaron! 

Frequently asked questions about Auto-Owners Insurance Co

How is Auto-Owners Insurance Co rated?

Auto-Owners Insurance Co has a 4.5 star rating with 83 reviews. 

When is Auto-Owners Insurance Co open?

Auto-Owners Insurance Co is closed now. It will open on Monday at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com