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Auto-owners Insurance

3.7

About this business

Location details

1645 Indian Wood Cir # 202, Ste 204, Maumee, OH, 43537, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.723 reviews
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chris creamer's profile image
chris creamer 
3 weeks ago

My wife has left a similar review. After multiple attempts to reach out to the insureds representative and Supervisor, all to no avail, my total loss car remains in my driveway in excess of two months. 

Andrea Creamer's profile image
Andrea Creamer 
3 weeks ago

We have had an extremely disappointing experience with auto owners insurance regarding a third-party auto claim. Their insured struck our vehicle, and the vehicle was declared a total loss over 45 days ago. Since then, we have made repeated attempts to contact the assigned claims representative and supervisor with little to no response. Multiple voicemails have gone unanswered, communication has been severely lacking, and our claim remains unresolved despite being told the vehicle was totaled weeks ago. We understand claims ... read more

Heidi Franz's profile image
Heidi Franz 
a month ago

****DONT DO IT! We bought a house with flood insurance through Auto Owners. Fast forward after us being a customer for years our flood insurance doubled. So like anyone would do we looked around and found a cheaper rate. We got another policy and tried to cancel. Since it was a FEMA policy and it was in middle of the term we were told we couldn't. They said they would put us on a non renewal. Now it is April of when it isn't supposed to auto renew and we get a Declaration page to our renewal. So I called and they said all I ... read more

Debbie Chapman's profile image
Debbie Chapman 
7 months ago

Thanks Matt Drummer for your work on our claim! I know it is your job but we feel you did an excellent job! You are a true professional in our books and it is very much appreciated. Having been in the industry for over 35 years, I always felt A/O was the best company for us. Having been with A/O for many years without a HO claim I was never worried about how things would go if we ever did have a claim. Great company and great systems of being able to deliver for us, however, to us you are the face of the company and we certa... read more

j shadow's profile image
j shadow 
8 months ago

I know im not the only person who has had a less than stellar experience with the roadside assistance. 

Frequently asked questions about Auto-owners Insurance

How is Auto-owners Insurance rated?

Auto-owners Insurance has a 3.7 star rating with 23 reviews. 

When is Auto-owners Insurance open?

Auto-owners Insurance is open now. It will close at 6:00 p.m. 

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