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911 NW Loop 281, TX-281 Loop, Longview, TX, 75604, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 4:00 p.m. | |
Tue | 9:00 a.m. to 4:00 p.m. | |
Wed | 9:00 a.m. to 4:00 p.m. | |
Thu | 9:00 a.m. to 4:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I've been a customer since Austin Bank bought it from Bank of America. l I've had cause to have interactions several p times over the years, and each employee has always been friendly, professional, and eager to help. Also, I rarely have a wait. Furthermore, I have been treated the same when I had $100 in my bank account and when I had $100,000 in my bank account.
Tried to find out if any of Austin Bank were open ? Automated assistance was useless for that info
Went to the Jacksonville location to use the coin machine and was told it is out of service. They called the Longview location to make sure their coin machine was working, so I drove to Longview to use it. When I arrived, I was told that there is a 10% fee if I want to use the machine. They should have mentioned this on the phone and saved me a trip to Longview. I’ll be closing my accounts that I’ve had open for years because of the lack of “customer service”. There are too many banks out there that do want my business.
Nice office building
Austin Bank Building has a 3.3 star rating with 4 reviews.
Austin Bank Building is closed now. It will open tomorrow at 9:00 a.m.
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