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Austin Bank

3.1

About this business

Location details

1230 SSW Loop 323, Tyler, TX, 75701, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.117 reviews
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Eden Morris's profile image
Eden Morris 
4 months ago

We don't ever have a problem with Austin bank, and normally love the customer service. However this branch for whatever reason we always have problems with. The customer service is extremely lacking as well as slow and the manager is extremely unprofessional. I avoid going to this branch at all costs unless I absolutely have too. 

Longbow Elk's profile image
Longbow Elk 
11 months ago

I have used this West Loop branch for a few years and I am very happy with them. They are friendly and respond well to your needs, problems, or questions. This bank is certainly not a 3.0 rating. They definitely a 5 in my book. 

Deived Rodriguez's profile image
Deived Rodriguez 
a year ago

Worst bank ever!! 

Anonymous's profile image
Anonymous 
a year ago

They closed my account without telling me. Didn’t have money in it for 2 days cause I was waiting on a direct deposit to clear and instead of contacting me they closed it and my direct deposit couldn’t go through. If you have a busy life and you can’t always go to the bank don’t bank. 

Ashley Smith's profile image
Ashley Smith 
a year ago

They closed my account without telling me. Didn’t have money in it for 2 days cause I was waiting on a direct deposit to clear and instead of contacting me they closed it and my direct deposit couldn’t go through. If you have a busy life and you can’t always go to the bank don’t bank. 

Frequently asked questions about Austin Bank

How is Austin Bank rated?

Austin Bank has a 3.1 star rating with 17 reviews. 

When is Austin Bank open?

Austin Bank is closed now. It will open at 9:00 a.m. 

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