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Auntie Anne's
- Bakeries
- Edison, NJ
About this business
Location details
363 Menlo Park Mall, Edison, NJ 08837, Edison, NJ, 08837, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 8:00 p.m. | |
| Tue | 11:00 a.m. to 8:00 p.m. | |
| Wed | 11:00 a.m. to 8:00 p.m. | |
| Thu | 11:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
On December 11 at approximately 3:00 PM, we stopped at Auntie Anne’s and ordered a plain,unsaltedpretzel. We clearly requested that it be unsalted, and the employee preparing the pretzels informed us it would take about 30 minutes. When we returned after the stated time, the pretzel had been salted. The employee then attempted to place the blame on the cashier, despite the fact that we clearly heard the cashier relay the unsalted request to the cook. The employee agreed to remake the order and stated it would take an additio... read more
I am writing to report an incident involving one of your managers that I experienced on October 19 at the downstairs location .During my visit, the manager raised their voice and yelled at myself in a very unprofessional manner. When i calmly asked to know the manager supervisor , the manager responded, “My manager is my manager,” and refused to provide any further assistance or help resolve the issue. This type of behavior is completely unacceptable for someone in a leadership position. A manager should de-escalate situatio... read more
2pm on a Thursday I asked for an almond pretzel, the lady says we dont have any. I said ok I'll wait how long does it take to make. She then points to the dough and says, she just went on break, she'll be back in 20 minutes. Horrible customer service.
Be aware. This store uses bait and switch scheme. The price you are paying is more than the one on the board.
I'm so annoyed. This might be a small issue to some people but I went to purchase pretzel; they advertise 3 sizes but state they no longer sell small sizes. So if I wanted pretzels I would have to purchase a large size.....ughhh. I guess it's not for me.
Frequently asked questions about Auntie Anne's
How is Auntie Anne's rated?
Auntie Anne's has a 2.2 star rating with 60 reviews.
When is Auntie Anne's open?
Auntie Anne's is closed now. It will open tomorrow at 10:00 a.m.
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