Auntie Anne's

Belinda Rivera 

on Google

a week ago

I was in the process of ordering mini dogs.. I asked if mini dogs would be done soon. They said in a few mins. So I tried to order one and pay for it - so I can wait on side (like one would typically do) and they said I can’t do that.. that I would have to wait back in the long line again and maybe possibly be able to purchase it by the time I get back to the counter again. The menu board states they have sm med and large cups for lemonade and the cashier states they do not have small anymore and have to purchase bigger size... read more

Serry Lans 

on Google

a week ago

I got an almond pretzel and frozen lemonade. The pretzel was fine, but the drink barely has any lemonde taste. Just tasted like acidic ice slushie. What caught me off guard was the condition of the kitchen. There were pieces of pretzels, cups, napkins ON THE FLOOR. Looked so dirty. It was so surprising because all the customers can see that. I tried to take a photo but can only see a little bit. It was gross. 

Lakisha Williams 

on Google

2 weeks ago

I stopped at the Auntie Anne’s location in Tanger Outlets, Lancaster. I asked for an Almond Pretzel and was told by the cashier they didn’t have any. I then asked if more would be available soon—he said no. I asked for a plain pretzel with a small drink instead, but was told there were no plain pretzels or small cups available. At that point, I ordered a salted pretzel with a medium drink. After I paid and received my pretzel, a staff member brought out fresh Almond and Plain pretzels. I immediately asked if I could switch, ... read more

Farah Mansour 

on Google

2 months ago

Customer service is horrible! Please teach your staff how to treat their customers!!! Even the manager was terrible Avoid this location at any cost!!